Especialista en servicio al cliente en tienda

Company: Sherwin Williams
Location: Bausman
Posted on: February 21, 2026

Job Description:

Sherwin-Williams, a renowned global leader in the paint and coatings industry, is seeking a dedicated In-Store Customer Service Specialist to enhance our customer service operations in our retail sector. This role is pivotal in providing high-quality support and guidance to our diverse clientele, ensuring a first-rate retail experience. The ideal candidate will be responsible for managing customer interactions, resolving issues, and promoting the values and products unique to Sherwin-Williams. This role offers a dynamic work environment where each day provides a new opportunity to directly impact our company's success and maintain the high standards our customers expect. Greet and assist shoppers providing expert product guidance tailored to their needs. Handle customer inquiries and complaints with professionalism, resolving issues promptly to ensure satisfaction. Process transactions and manage the efficient operation of the cash register. Support the achievement of store sales targets by promoting specials, new products, and company programs. Maintain a thorough knowledge of all Sherwin-Williams products and services to provide accurate information to customers. Assist in maintaining a clean, organized, and well-stocked store environment. Strong communication and interpersonal skills Ability to handle complaints and difficult situations in a calm manner Excellent problem-solving skills Knowledge of sales and customer service principles Basic proficiency in inventory software, databases, and systems Medical Insurance Dental Insurance Vision Insurance Life Insurance 401k Customer Service Certification (preferred but not required)

Keywords: Sherwin Williams, Allentown , Especialista en servicio al cliente en tienda, Sales , Bausman, Pennsylvania