Leasing Agent
Company: Pennrose Management
Location: Allentown
Posted on: June 22, 2022
Job Description:
Overview:Responsible for providing administrative and leasing
support for assigned property. Establishes inviting atmosphere for
prospective residents and guests, and provides superlative customer
service to current residents. Maintains knowledge of Company's
policies and procedures, as well as applicable housing laws and
regulations.Responsibilities:
- Provides first-line customer service for prospective and
current residents, as well as property guests. Maintains welcoming
environment in Leasing Office
- Leads tours of property, showing vacant units and marketing
property amenities
- Tracks and follows up with all referrals, walk-ins, and phone
inquiries
- Develops and maintains reference book detailing property's
unique features, amenities, size, vacancies, rental rates, and
current leasing promotions
- Assists with developing and coordinating leasing events and
resident promotional activities
- Prepares leasing checklist and package which includes all
required forms, deposits, schedules, and information
- Processes lease applications
- Completes and maintains lease files for each rental, and
ensures all files contain required documentation outlined in the
Resident File Setup
- Collects rental deposits and rent. Delivers deposits to
bank.
- Utilizes maintenance software program to enter in and track
work orders
- Inspects apartments for move-in/out condition and turnover
status
- Prepares and distributes required reports, monthly newsletters,
tenant correspondence, etc.
- Works with management to develop and implement residential
programming, including special events and ongoing instructional and
recreational activities
- Assists Property Manager with annual recertification of each
resident
- Visits comparable properties and assists Property Manager in
preparing quarterly competitive market analysis
- Remains current on and compliant with policies and laws
affecting the marketing and leasing of the property, including the
Company's leasing agreement, Landlord Tenant code, Fair Housing
laws, and other applicable laws
- Orders office supplies and welcome gifts for new residents
- Assists with the development and implementation of resident
services programming
- Maintains regular daily office hours, ensuring adequate
coverage on weekends and holidays
- Maintains strict adherence to invoice approval policy. Position
does not have authority to purchase any goods or
servicesQualifications:Required Education and Experience:
- High School Diploma or equivalent
- 1 year experience in multi-family property management
preferred
- Experience in affordable housing preferred
- Experience with Low Income Housing Tax Credit Program and/or
Hope 6 preferred
- Knowledge of HUD programs including but not limited to HOPE 6
and project-based Section 8
- Proficiency in Yardi preferred
- Proficiency in Microsoft Windows, including Microsoft Excel and
Outlook
- Excellent customer service skills
- Requires a valid driver's license, an insured vehicle, and the
ability to travel (between properties)Working Conditions:
- Ability to work periodic flexible hours is required. Ability to
travel by plane and automobile is required.
- Ability to work at property locations within or near
transitional neighborhoods
- Ability to climb stairs, take elevators, bend, squat and reach
overhead.
Keywords: Pennrose Management, Allentown , Leasing Agent, Sales , Allentown, Pennsylvania
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