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Remote Banking Customer Experience Support Agent

Company: VirtualVocations
Location: Allentown
Posted on: May 6, 2021

Job Description:

A bank needs applicants for an opening for a Remote Banking Customer Experience Support Agent. Candidates will be responsible for the following: Supporting customers via phone, email, and chat Handling and diffusing escalated customer contact Conducting compliance analysis for applications Position Requirements Include: 4 years of experience working with customers 1 year of experience in banking or FinTech industry Strong interpersonal, verbal, and written communication skills Exceedingly coachable and eager to learn Tech-savvy Eager to maintain a collaborative, blame-free, problem-solving attitude

Keywords: VirtualVocations, Allentown , Remote Banking Customer Experience Support Agent, Sales , Allentown, Pennsylvania

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