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Medical Customer Service Representative

Company: Robert Half
Location: Allentown
Posted on: January 16, 2020

Job Description:

Ref ID: 03700-9502384289 Classification: MEDICAL CUSTOMER SERVICE REPRESENTATIVE Compensation: DOE SUMMARY OfficeTeam is seeking candidates for opportunities as a MEDICAL CUSTOMER SERVICE REPRESENTATIVE for different companies we are currently working with in and around the Lehigh Valley region. We are currently working with several prominent health organizations and facilities in the Allentown area that can offer excellent growth opportunities and impressive long-term benefits. In this MEDICAL CUSTOMER SERVICE REPRESENTATIVE position, you will be committed to providing first-class service to patients who are interested in scheduling various doctor appointments and medical procedures. This MEDICAL CUSTOMER SERVICE REPRESENTATIVE will also be focused on provide top-notch customer service to patients for other medical-related needs. Play a vital role with these MEDICAL RECEPTIONIST positions as you will be supporting the office by managing patient appointments and registering patients into the computer system. The MEDICAL RECEPTIONIST may also be communicating on behalf of the facility and the first point-of-contact for patients. This MEDICAL RECEPTIONIST role will be your chance to contribute and make an impact within the community, so apply today DUTIES Handle scheduling for over 70 hospital departments including scheduling patients for diagnostic tests, procedures, pre-admission testing, coordinating STATs with departments, rehab and physician appointments Responsible for obtaining patient's insurance and verifying patient demographics Educates patients, families, and physician offices regarding department protocols and testing criteria Responsible for handling inbound calls, outbound calls, indexing scripts/orders, scheduling PAT appointments, completing work lists utilizing order facilitator Additional clerical tasks as assigned FOR IMMEDIATE CONSIDERATION, PLEASE CALL 610-882-1700 OR EMAIL RESUMES TO [Click Here to Email Your Resum--] REQUIREMENTS At least 1-2 years' in Medical or Physician scheduling experience Previous experience in a call center environment specializing in Health Insurance or Scheduling a plus Success-Driven customer service skills Excellent verbal and written communication skills Excellent organizational skills Bilingual in Spanish preferred, not a requirement Experience dealing with insurance companies is a plus OfficeTeam is the world's leader in professional staffing for office support jobs, focusing exclusively on the temporary and temporary-to-full-time placement of professionals in the administrative field. We are faster at finding you work because of the depth of our client network. Specifically, our professional staffing managers connect with thousands of hiring managers in North America every week to find your office support job opportunities. We evaluate all of our OfficeTeam temporaries' skills and match them with the needs of top employers in their area. Apply for this job now or contact us today at 888.490.4154 for additional information. All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada. -- 2019 OfficeTeam. A Robert Half Company. An Equal Opportunity Employer M/F/Disability/Veterans. By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use .

Keywords: Robert Half, Allentown , Medical Customer Service Representative, Sales , Allentown, Pennsylvania

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