AllentownRecruiter Since 2001
the smart solution for Allentown jobs

Inbound. Travel Consultant

Company: Mommy Jobs Online
Location: Allentown
Posted on: June 14, 2019

Job Description:

Inbound Travel Consultant Mommy Jobs Online (mommyjobsonline.com) is now seeking Inbound Travel Consultants that will assist Inbound Business Customers with their Corporate Travel Bookings. Must be professional and have previous international travel booking experience. We are the number one contact center and client relationship management company in the world. Founded in 1978, the Company operates nearly 83,000 computerized workstations, with more than 138,000 employees across 268 contact centers in 50 countries and conducts programs in more than 66 different languages and dialects on behalf of major international companies operating in various industries. We are a people company, our passion and dedication to the growth and success of our people can be seen in each one of our actions and initiatives. Duties/Responsibilities: Language/Communication Excellent written and oral communications Position will require inbound, outbound (callbacks), and email communications. Excellent telephone skills, including a professional demeanor portrayed to customers demonstrated through ability to ask probing questions, ability to communicate with sense of urgency Fluency and comprehension in the language requirements for the specific point of sale (spoken and written) Accent neutral verbal/written communication skills as verified by approved formal test Strong listening skills: active listening; able to appreciate the context of the business traveler's experience Written skills: excellent grammar; attention to detail demonstrated through follow-up to ensure resolution for customer Minimum 1-year experience demonstrated use of these communications skills in prior experience Soft Skills: Travel savvy: Passion for travel Experience with travel reservations Solutions mindset: Passion to find the right solution for the customer (e.g., consultative skills), while also closing the sale and potentially up-selling the customer. Anticipate customer needs - displays a number of skills as applicable e.g., empathy, proactive recommendations, urgency, etc. Polished delivery: ability to communicate in a structured and effective manner Excellent time management: ability to multi-task to solve issue for customer, while managing time Quick learner: ability to ramp up quickly and act on feedback constructively De-escalate customer situations, manage customer expectations and follow-up on customer commitments Passion for service, one call resolution and tailoring the solution for the caller Technical Skills: Fast accurate typing skills Fast computer navigation skills (e.g., Web applications, shared folders, operating system Windows) Knowledge of Internet Explorer (ability to search for address locations while speaking to customers, navigate through multiple web applications and windows at one time on a single screen) General database searching skills High speed data entry speed and accuracy Ability to multitask in multiple windows of activity on computer screen Basic math skills (adding, subtracting and basic calculations) Geography skills (countries around the world, latitude, longitude or an aptitude to learn) International faring skills (or an aptitude to learn) Typing 35 wpm as verified by a formal test ISP skills: sign-up, install, connection, messaging (chat, e-mail), navigation, online support, etc. Proficiency in a multi-system environment Qualifications: Experience, Education, and Certification: High school degree or equivalent (required) College degree preferred 1-2 years of experience with a corporate travel agency 2-3 years of experience with an airline reservations system 1-2 years of experience with international offerings Demonstrated high-level of skill in reservations, reissues / exchanges, ticketing and customer service Knowledge of international exchange rate calculation and taxes Able to assist in all aspects of arranging/booking travel including, air, rail, hotel, car and alternate ground transportation, Strong aptitude/understanding for exchanges Travel agency experience highly desired Experienced in telemarketing/sales 1-3 years GDS experience Pay: $19.75 per hour To Become A Member: Please visit mommyjobsonline.com and click on Join Now and select the Customer Service WAH Job Bank Registry to become a lifetime member to get connected with this client. Please email us your resume after you register with your qualifications and work history. Please reference agent id code MJOLrhonda on your registration submission. Please allow 24 hours of processing time once you register with us. If you have further questions please contact us at 1 (405) 418 - 6160.

Keywords: Mommy Jobs Online, Allentown , Inbound. Travel Consultant, Professions , Allentown, Pennsylvania

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Professions Jobs


Class A CDL OTR/Regional Refrigerated Drivers
Description: Opportunities Available for COMPANY DRIVERS Benefits ul li Earn Up To .55 CPM li Average 75,000 Annually li Plus ability to earn up to .04 cpm Monthly
Company: Decker Truck Line
Location: Lancaster
Posted on: 06/25/2019

Health Benefits Consultant / Trainer - Part-time
Description: The nation's premier private provider of healthcare access in the US is looking for motivated self-starters to enjoy a career with our company. Our healthcare programs are primarily designed to help people (more...)
Company: Ameriplan
Location: Lancaster
Posted on: 06/25/2019

Class A CDL - Tanker Truck Driving Jobs (Lancaster,PA)
Description: We know life happens outside of your cab, and we want you to live it. br Whether you're spending time with your family, or saving up for that new toy,J M provides you with the time and resources you (more...)
Company: J and M Tank Lines
Location: Lancaster
Posted on: 06/25/2019


CDL-A Truck Driver - Dedicated - Top Paying Route!
Description: CDL-A DEDICATED TRUCK DRIVER JOBS br Dedicated Customer Freight Thrive With The Power Of Red br Apply today for one our many CDL-A Dedicated Truck Driver Job opportunities for top pay and weekly (more...)
Company: Roehl Transport
Location: Harrisburg
Posted on: 06/25/2019

Truck Driver - Earn Up to $90,000/Year - Incredible Benefits
Description: Now Hiring CDL-A Company DriversNew Hire Transition Bonus - Earn up to 90,000 / year Recent Grads Welcome Ask about our industry-leading training and opportunities for quick growth Driving a truck isn (more...)
Company: Transport America - Company Drivers
Location: Lancaster
Posted on: 06/25/2019

Class A CDL OTR/Regional Refrigerated Drivers
Description: Opportunities Available for COMPANY DRIVERS Benefits ul li Earn Up To .55 CPM li Average 75,000 Annually li Plus ability to earn up to .04 cpm Monthly Performance
Company: Decker Truck Line
Location: Harrisburg
Posted on: 06/25/2019

CDL A B
Description: Miller Dedicated ServicesSince 1912
Company: Miller Dedicated Services
Location: Lancaster
Posted on: 06/25/2019

Truck Driver - Home Weekly - Earn Up To $70,000 / Year - Full Benefits
Description: Now Seeking Regional CDL-A DriversIncreased Pay - Earn up to 70k/Year - Excellent BenefitsA S Kinard, a Day Ross Company, has a brand-new pay package We have the miles, GREAT NEW PAY, work life balance, (more...)
Company: A&S Kinard - Regional
Location: Harrisburg
Posted on: 06/25/2019

CDL-A Drivers Wanted
Description: The Cope Company CDL-A Drivers Wanted FT,
Company: The Cope Company
Location: Lancaster
Posted on: 06/25/2019

SAP PP Consultant
Description: Hello Hope you are well Position - SAP PP Consultant H1B is not consider Location - Lancaster, PA Duration 1 year VISA - USC, GC, EAD, E3, TN Job description 10 years of experience with
Company: McKinsol Consulting Inc
Location: Lancaster
Posted on: 06/25/2019

Log In or Create An Account

Get the latest Pennsylvania jobs by following @recnetPA on Twitter!

Allentown RSS job feeds