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Help Desk Supp Analyst

Company: Lehigh Valley Hospital-Cedar Crest (Allentown, Pa.
Location: Allentown
Posted on: March 19, 2023

Job Description:

Job Summary:

Provides Information Technology (IT) related support to end-users on a variety of issues such as support of software, hardware, security, network, and assigned applications. Triages and/or resolves technical support via telephone calls, emails, or secure texts.

Education - Required:

  • High School Diploma/GED
    Education - Preferred:
    • Associate's Degree Computer Science or
    • Industry Certifications
      Experience - Required:
      • 1 year Experience in Information Technology.
        Knowledge, Skills, and Abilities - Required:
        • Effectively deals with multiple and changing priorities.
        • Knowledge of current Microsoft Windows environment.
        • Knowledge of personal computer and network troubleshooting.

Keywords: Lehigh Valley Hospital-Cedar Crest (Allentown, Pa., Allentown , Help Desk Supp Analyst, Professions , Allentown, Pennsylvania

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