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Business Process Analyst

Company: Aditi Consulting
Location: Alburtis
Posted on: January 24, 2023

Job Description:

Job Description

Job Description:

MUST HAVE SKILLS (Most Important):

  • Ability to work independently and remotely from the management team while maintaining a trusted relationship with co-located 3rd Party Logistics (3PL) vendor
  • Understand 3PL Work Instructions and create/execute audit processes to verify the correct and thorough application of those instructions
  • Ability to identify continuous improvement activities and eliminate non-value-added activities through Gemba Walks
  • Excellent communication skills - written & verbal. Ability to communicate at varying levels from first-level operations to management teams.
  • Good Negotiation and Interpersonal skills.
  • Fluent in Microsoft Office Suite and Applications. Excel, Word, PowerPoint, Vision.
    DESIRED SKILLS:
    • Previous experience in high-volume manufacturing or warehousing processes
    • Previous telecommunications and/or Cable television background
    • Project and/or Operational management experience
    • Experience with SAP
      JOB DUTIES:
      • Work as an onsite liaison between Client's Global Supply Chain Reverse Logistics personnel responsible for the recovery/re-use of returned Client's Telecommunication Router and Video Settop box products and all accessories and 3PL responsible for day-to-day operations.
      • Comprehend 3PL Work Instructions and conduct process audits to verify operations are in line with work instructions
      • Assist with documenting Clean and Screen (CnS) and CnS Process Change processes for Client's
      • Review 3PL product quality against published Cosmetic and Scrap standards
      • Measure the performance of 3PL operations against KPIs
      • Identify continuous improvement activities and eliminate non-value-added activities
      • Onsite contact for escalations and act as liaison to larger Clean and Screen team
      • Responsible to work along with third-party logistics vendor (3PL), who manages day-to-day operations and help hold them accountable for performance and quality
      • Participate in regular Quality, Ops, and Continuous Improvement calls with Client's and 3PL
        EDUCATION/CERTIFICATIONS:
        --- Bachelor's Degree in Business or Engineering preferred.
        --- Project Management certification preferred.

Keywords: Aditi Consulting, Allentown , Business Process Analyst, Professions , Alburtis, Pennsylvania

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