Underwriting QA Analyst

Company: Selective Insurance Group
Location: Allentown
Posted on: May 6, 2021

Job Description:

We are currently looking for an Underwriting QA Analyst who will complete quality assurance reviews of accounts to review for adherence to underwriting guidelines, processes, procedures and controls and ensure quality of services conform to established standards. This individual will also be accountable for One & Done/Two & Done and Insurance Verification Process (IVP) including the completion of individual file assessments along with the regional offices. The Analyst will act as subject matter expert in areas including but not limited to Small Business eligibility, pricing, regulatory issues, workflows and automated systems.This role is part of our Corporate Underwriting team but can be based remotely anywhere in our regional footprint.* Completes corporate underwriting file reviews. Identifies and implements improvements by continually reviewing processes and aligning with changing business needs.* Coordinates cross-regional underwriting self-review of One & Done / Two & Done file reviews. Documents all problems and work to resolve them; reports progress on problem resolution to management. Reports areas where additional One & Done edits or questions may be necessary to conform to program appetite to the Small Business Team.* Manage assigned Corporate Focus reviews; establish and set up the file pull and aggregate results on behalf of the SBU/LOB Leader.* Establish the file pull and QA Form setup for each region for the region review program on a quarterly basis.* For selected Corporate Focus reviews, use Excel to create Focus Review template spreadsheets to record individual account information with the functionality to aggregate and rollup the results.* Assists the Underwriting QA Specialist with self-review summaries and reports, and, aggregating the data to an enterprise view.* Coordinates and manages the IVP review process. Performs workflow analysis and recommends quality improvements.* Generates solutions for needs-improvement within the underwriting community - partners with the Small Business Leader, Strategic Business Unit (SBU), Line of Business (LOB), Legal, Compliance, Information Technology, Business Services Unit (BSU) and Training functions as necessary.* Ensures adequate controls for corrective action plans derived from regional and home office underwriting reviews.* Participate in audit of Commercial Lines rate, rule and form narrative processes and desk level procedures.REQUIREMENTS:* College degree in risk management, business, finance or a related field preferred* 7+ years of commercial lines underwriting experience* Compliance analysis experience preferred* Strong project management & organizational skills* Multi-line underwriting technical skills* Understanding of state and regulatory requirements in the insurance industry* Excellent verbal and written communication skills, including collaboration, ability to influence and presentation abilities* Strong proficiency with all Microsoft Office applications, with an emphasis on Excel* Must have a valid state-issued driver's license in good standing and be able to drive an automobile#LI-TTISelective is an Equal Employment Opportunity employer. Selective maintains a drug-free workplace Associated topics: underwriter

Keywords: Selective Insurance Group, Allentown , Underwriting QA Analyst, Professions , Allentown, Pennsylvania