Service Engineer - Cryogenic Systems

Company: Affinity Executive Search
Location: Allentown
Posted on: January 9, 2021

Job Description:

LOVE YOUR JOB! Our client manufactures cryogenic systems that serve all sorts of really interesting industries and applications. This is a really fun and important job working with super cool (pun intended) technology! At this time, they need a Service Engineer who, workign with the New Product Development Team, will be responsible for helping to solve key customer problems. Prior experience in refrigeration, HVAC, chillers, or other cryogenic products and applications is highly desired. The SERVICE ENGINEER will * be responsible for the review and completion of service related tasks required to meet milestones during Design Development Process. * maintain excellent communications with customers, internal departments etc. to ensure positive relations, satisfaction and follow-up. * create new service processes, procedures, manuals, tooling and training of personnel. * interface with engineering to facilitate the completion of above tasks prior to release of new products * train the field Service teamto familiarize with new products and introductory training for new hires. * support the sales team offering advice and technical expertise while addressing new sales and/or service requests * review data and trends to provide feedback to engineering and manufacturing teams REQUIREMENTS * 5+ years of experience in a technical service role involving cooling products. * Cryogenic devices service experience preferred * Must be experienced in troubleshooting refrigeration systems and use of test equipment, like digital volt meters, Hi-pot tester, temperature meter, etc. * Ability to read and follow schematics, brazing copper tube, replacing circuit boards and other parts etc. in the various products * Proven ability troubleshooting mechanical, thermal and electrical issues * Strong technical expertise to support design, maintenance and repair of cryogenic devices (e.g. Coldheads, Helium based compressors, and/or Cryopumps) * Strong customer service, teamwork and interpersonal skills * Ability to travel a little (only 10% or so)

Keywords: Affinity Executive Search, Allentown , Service Engineer - Cryogenic Systems, Professions , Allentown, Pennsylvania