Specialist, Employee Relations

Company: Canon Business Process Services, Inc.
Location: New York
Posted on: May 20, 2025

Job Description:

OverviewProvides ongoing support to the Company's employee relations objectives. Serves as the primary Human Resources business partner responsible for all aspects of the Company's Employee Recognition Programs, including design, implementation, and ongoing administration. Also coordinates the roll-out and updates of Human Resources communications (e.g., Employee Newsletter) to the organization. Supports the Director of Employee Relations and Vice President of Human Resources in special projects as needed.Responsibilities

• Support investigations into employee complaints, including gathering documentation, interviewing involved parties and witnesses, and taking detailed notes.
• Compile investigation findings into clear reports for review by the Director of Employee Relations.
• Collaborate with the Director of Employee Relations and HR Business Partners to ensure effective handling of investigations.
• Develop and implement Recognition programs and other people-related initiatives.
• Manage employee recognition programs (e.g., Employee of the Month, "Kudos" letters).
• Recommend improvements to employee satisfaction and motivation to Senior Management.
• Analyze data and benchmark to modify recognition programs and HR policies, providing management with recommendations to improve employee relations and stay ahead of trends.
• Research diversity initiatives and recommend enhancements to the company's diversity program.
• Stay informed of federal and state employment laws to ensure compliance with HR policies and practices.
• Coordinate HR communication roll-outs and updates to policies and handbooks.
• Facilitate employee events such as Bring Your Kids to Work, award banquets, and company parties.
• Develop and implement employee discount programs and offers.
• Design and produce quarterly employee newsletters (CBPS and AGS).
• Liaise with CUSA regarding award programs, Canon offerings, and special projects.Physical Demands/Working Conditions/Mental Qualifications
  • Intermittent physical activity, including reaching, sitting for extended periods, bending, or lifting up to 50 lbs.
  • Some travel may be required - less than 1%.
  • Must be able to perform all assigned tasks effectively.
  • Maintain good morale among all employees.Qualifications
    • Four-year college degree in a related field or equivalent work experience.
    • 1-2 years of experience in Employee Relations or a related area.
    • Knowledge of standard office equipment.
    • Advanced report writing skills.
    • Proficiency in Microsoft Word, Excel, and PowerPoint.
    • Knowledge of HR database programs.
    • Experience with MS Publisher and graphic manipulation.
    • Excellent relationship management skills.
    • Ability to maintain confidentiality.
    • Professional attitude and appearance.
    • Strong organizational, administrative, record-keeping, and time management skills.
    • Effective negotiation and influencing skills.
    • Excellent written and oral communication skills.
    • Ability to interpret data and translate into written reports.
    • Ability to prioritize tasks and collaborate with all management levels.
    • Problem-solving skills and responsibility for delegated work.
    • Ability to meet deadlines consistently.
    • Knowledge of HR management principles and labor relations.
    • Bilingual skills are a plus.What We Offer:
      • Opportunity to join a successful global organization.
      • Competitive compensation package.
      • Comprehensive benefits: Medical, Dental, Vision, 401K with company match.
      • Employee discounts on Canon products and vendor programs.
      • World-class training and career development programs.
        #J-18808-Ljbffr

Keywords: Canon Business Process Services, Inc., Allentown , Specialist, Employee Relations, Other , New York, Pennsylvania