Claims Customer Service Representative
Company: PMA Companies
Location: Allentown
Posted on: May 24, 2023
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Job Description:
As a member of the Customer Service Center Call Center Team,
ensure efficient and timely processing of all work assignments into
applicable business systems with strict adherence to allestablished
procedures to assist in the attainment of service level goals
throughout the CSC. Responsibilities:
--- Provide accurate and timely resolution to claims customer
service inquiries
--- Advise Clients by telephone of status of claims inquiries
--- Coordinate client follow-ups with appropriate claims
adjusters
--- Provide support and back up assistance to other areas of CSC as
needed
--- Demonstrate commitment to Company's Code of Business Conduct
and Ethics, and apply knowledge of compliance policies and
procedures, standards and laws applicable to job responsibilities
in the performance of work.
Keywords: PMA Companies, Allentown , Claims Customer Service Representative, Other , Allentown, Pennsylvania
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