Patient Services Representative

Company: Lehigh Valley Hospital-Cedar Crest (Allentown, Pa.
Location: Emmaus
Posted on: March 19, 2023

Job Description:

Experienced Patient Services Representatives, ask us about our sign on bonus!***You may be eligible to receive a sign on bonus up to $1,000.00***

Job Summary:

Coordinates and provides a variety of clerical/administrative duties associated with daily physician practice operations. Serves as the initial point of contact for patients and healthcare providers within the practice. Delivers the high standard of customer service necessary to maintain the overall patient experience.

Education - Required:

High School Diploma/GED

Experience - Required:

1 year Customer service experience

Experience - Preferred:

1 year Experience in a healthcare setting

Knowledge, Skills, and Abilities - Required:

Ability to adapt to changing priorities.

Ability to maintain accuracy and compliance with detailed-oriented responsibilities.

Ability to maintain strict confidentiality.

Proficient computer skills.

Proven proficiency of technology and EMR workflows at the conclusion of orientation.

Able to handle cash and other methods of patients accurately.

Able to explain, educate, and support the usage of the LVHN patient portal including various features.

Keywords: Lehigh Valley Hospital-Cedar Crest (Allentown, Pa., Allentown , Patient Services Representative, Other , Emmaus, Pennsylvania