Montgomery County Program Supervisor II
Company: CareLink Community Support Services
Posted on: March 19, 2023
EOE STATEMENT: We are an equal employment opportunity employer.
All qualified applicants will receive consideration for employment
without regard to race, color, religion, sex, national origin,
disability status, protected veteran status or any other
characteristic protected by law.DescriptionProgram Supervisor II
Company: CareLink Community Support Services For over 60 years,
CareLink Community Support Services has been dedicated to helping
people with disabilities to live in the community with dignity and
independence. Our rehabilitation services and professional staff
provide the support that people with serious mental illness,
physical disabilities and other developmental challenges need to be
active, productive members of their communities. Location:
Perkiomenville, PA 18074 (Perkiomenville Program) Pay Rate:
Starting at $44,000 Job Type: Full-timeAvailable Shifts: 1st shift
Monday through Friday (37.5 hours a week)Benefits:
- Medical, Dental, and Vision insurance
- Paid time off
- Holiday pay
- Bereavement leave
- 403 (b) retirement plan
- Long term disability
- Employee assistance program
- Basic life insurance and basic AD&D coverage at no cost to
- Voluntary, employee paid benefit plans: Short term disability
and Supplemental life insurance and AD&D
- Referral program
- Tuition reimbursementJob Description: The Program Supervisor II
is responsible for the daily operation of CareLink programs as well
as the implementation of agency mission, values and goals.
Individuals working in this capacity are accountable for staff
supervision, implementing quality rehabilitative programming and
ensuring the health and welfare of up to but no more than 12
service participants. Program Supervisors and Directors are part of
the Management Team and work closely with CareLink administration
to implement agency policies, procedures, and standards. This
position is responsible for supporting community integration. The
goal of this position is to promote the pursuit of independence for
all individuals participating in service. The essential functions
are established based upon the agency mission, values, and
- Master's degree or above from an accredited college or
university and 1 year work experience working directly with persons
with ID and/or autism, OR
- Bachelor's degree from an accredited college or university and
2 years work experience working directly with persons with ID
- Minimum one year supervisory experience required.
- CPRP certification preferred.
- Knowledge of psychotropic medications, their uses and side
- Comprehensive knowledge of methods of psychiatric
- Ability to make sound judgements regarding the health and
welfare of service participants required.
- Ability to work as a leader and provide training and
supervision to staff required.
- Strong written and verbal communication skills required.
- Motivation, interest and ability to work empathetically with
people who have disabilities (intellectual/ developmental, mental
illness, physical, emotional, cognitive, etc.) required.
- Ability to work independently and effectively handle multiple
- Valid driver's license required.
- Willingness and ability to drive agency vehicle.
- Willingness and ability to handle on-call duties
- Plan the daily operation of the program.
- Report all relevant problems and changes to the appropriate
CareLink administrative personnel.
- Assist staff in the planning, coordination, implementation of
the day, evening, and/or weekend social and recreational activities
for service participants.
- Oversee referrals to the program.
- Coordinate and develop individual service plans designed to
improve the social and self-care skills of service
- Monitor participant medications.
- Oversee service participants' special medication needs.
- Oversee menu planning and food ordering on a weekly basis.
- Ensure coverage for each shift.
- Work additional shifts when needed to ensure proper
- Participate in the daily milieu of the program.
- Demonstrate respect for service participants, families, staff
and agency principles.
- Assist staff in their duties when needed.
- Design and implement services to meet individual needs.
- Transports individuals as necessary/appropriate.
- Appropriately supervise all staff, students and
- Provide leadership, example, instructions, suggestions, and
discipline as appropriate.
- Monitor individual service records on a continual basis to
ensure that all service documentation, plans, progress notes,
outcome reports and other materials are current.
- Provide a thorough and timely orientation to each new employee
in the program.
- Prepare staff assignments.
- Participate in the development and training of employees to
improve their work quality and job knowledge.
- Assess, teach and supervise staff on an on-going basis
regarding their work on individual service plans.
- Prepare and administer staff introductory and annual
performance evaluations accurately, fairly and on time.
- Conduct staff meetings on a regular basis.
- Ensure that program/site is in full compliance with all
applicable regulations and standards.
- Ensure that program site is well maintained.
- Monitor program expenditures according to budget.
- Process all necessary paperwork related to service participant
program status, including admission and discharge information.
- Monitor and sign-off on all incident reports as needed.
- Ensure that all staff documentation is completed accurately and
- Handle liaison responsibilities with appropriate entities.
- Participate in on-call rotation.
- Submit all administrative paperwork on time as required.
- Respond appropriately to emergency situations.
- Perform job within framework of agency policies and procedures,
program requirements and professional standards.
- Contribute to Continuous Quality Improvement meetings.
- Contribute to agency training schedule.
- Receive and participate in supervision on an on-going
- Demonstrate the ability to take direction.
- Attend and participate in agency events.
- Participate in achievement of agency goals, objectives and
mission through psychosocial rehabilitation values and
- Participate actively in quality improvement efforts, including
an emphasis upon individual and family satisfaction.
- Prepare monthly billing reports.
- Maintain positive leadership role.
- Maintain professional demeanor.
- Display motivation, interest and initiative in working
creatively with people with intellectual disabilities and mental
- Design and modify services to meet the needs of all service
- Demonstrate the ability to make sound judgements regarding
staff and participants.
- Demonstrate knowledge of basic principles and methods of
- Follow expected dress code.
- Cooperate with other staff and work as part of a team.
- Exhibit positive attitude toward staff, guests, position and
- Coordinate staff time-off, scheduling, hiring, and
time-reporting with Business and Human Resources Departments.
- Monitor program expenses.
- Follow instructions accurately and thoroughly.
- Complete assigned tasks within expected and designated time
- Perform job in a safe manner.
- Reports/addresses safety concerns in a timely
Keywords: CareLink Community Support Services, Allentown , Montgomery County Program Supervisor II, Other , Perkiomenville, Pennsylvania
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