Patient Access Center Representative

Company: Lehigh Valley Hospital & Health
Location: Allentown
Posted on: March 17, 2023

Job Description:

Full Time 40 hours 2100 Mack Blvd Clerical & Administrative Support Day Shift REMOTE position Job Summary: Serves as a primary liaison and LVHN Network resource for patients and the community. Connects patients and the community to desired Network programs, providers and information. Provides responses to inquiries or communication (phone, email, chat, text) regarding services and information at LVHN. Education - Required: * High School Diploma/GED Education - Preferred: * Associate's Degree Experience - Required: * 5 years In customer service and * 1 year In Healthcare or related field. Knowledge, Skills, and Abilities - Required: * Knowledge of EMR and scheduling systems such as EPIC, IDX, PHS, etc. * Ability to multitask, work in a fast-paced environment and work independently. * Proficient in Microsoft Office applications. * Ability to maintain strict level of confidentiality. Knowledge, Skills, and Abilities - Preferred: * Bi-lingual English/Spanish

Keywords: Lehigh Valley Hospital & Health, Allentown , Patient Access Center Representative, Other , Allentown, Pennsylvania