Regional Coordinator, Patient Access Services
Company: St. Luke's University Health Network
Posted on: January 24, 2023
St. Luke's is proud of the skills, experience and compassion of
its employees. The employees of St. Luke's are our most valuable
asset! Individually and together, our employees are dedicated to
satisfying the mission of our organization which is an unwavering
commitment to excellence as we care for the sick and injured;
educate physicians, nurses and other health care providers; and
improve access to care in the communities we serve, regardless of a
patient's ability to pay for health care.
The Regional Coordinator, Patient Access Services is responsible
for assisting with the daily operations of the hospital campuses or
outpatient patient access supported sites. Works in tandem with the
Regional Manager and others to evaluate resource needs, help triage
and provide available resources from other sites.
JOB DUTIES AND RESPONSIBILITIES:
- Develop and maintain a working schedule for Patient Access
staff within the assigned region to include float pool staff to
support the regional Patient Access Staff, Supervisors and
- Produces Patient Access schedule, as needed, with dates, times
and assignments. Daily review and verification of staff
- Creates and completes open shift schedule for appropriate
regional dept. coverage. Maintain working process of communication
between all regional locations.
- Creates and maintains schedules for coverage at applicable
regional Patient Access hospital and outpatient facilities.
- Monitors and updates time and attendance for assigned staff in
order for hospital and outpatient facility Patient Access
Supervisors/Managers/Regional Managers to approve payroll with
- Assists Patient Access Supervisor/Manager/Regional Manager with
staff requests for paid time off and verifying proper use of
- Supports the department with budgeted and non-budgeted
positions, maintaining the department staffing report.
- Assists hospital facility and outpatient Patient Access
Supervisor/Managers/Regional Managers in completing all department
new hire requirements
- Participates in the training/orientation of new employees to
- Serves as a super user for hospital information system and
stays up to date with all information pertaining to department and
PHYSICAL AND SENSORY REQUIREMENTS:
Sitting up to 6 hours per day, up to 2 hours at a time. Standing
for up to 2 hours a day, 1 hour at a time. Continuous use of
fingers and hands to manipulate objects. Frequent twisting and
turning. Frequent stooping, bending, crouching and reaching above
shoulder level. Seeing as it relates to normal and peripheral
vision. Hearing as it relates to normal conversation and telephone
use. Occasional lifting, carrying and pulling objects up to 25lbs.
Ability to push up to 250 pounds in a wheelchair.
High school graduate, degree in business/medical administration
TRAINING AND EXPERIENCE:
3+ years healthcare experience in a hospital or medical office
setting required. Previous experience working as a medical
registrar preferred. Highly competent in registration procedures
and insurance processing. Excellent customer service and
interpersonal skills required. Computer experience with Microsoft
Word and Excel preferred. Knowledge of medical terminology and ICD
10 preferred. PC experience required.
Full time, Mon-Fri with occasional other coverage possible. Core
hours are 7:00 AM- 3:30 PM, candidate must be flexible to other
hours based on coverage needs. No remote, this position is on site
only. Locations include: Monroe, Warren, Easton, Anderson,
Bethlehem, Upper Bucks, & Quakertown.
Please complete your application using your full legal name and
current home address. Be sure to include employment history for the
past seven (7) years, including your present employer.
Additionally, you are encouraged to upload a current resume,
including all work history, education, and/or certifications and
licenses, if applicable. It is highly recommended that you create a
profile at the conclusion of submitting your first application.
Thank you for your interest in St. Luke's!!
St. Luke's University Health Network is an Equal Opportunity
Keywords: St. Luke's University Health Network, Allentown , Regional Coordinator, Patient Access Services, Other , Allentown, Pennsylvania
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