Guest Services Representative
Posted on: January 23, 2023
Create more magic and become part of the story with Disney!
Whether you're looking to create magic in Parks and Resorts,
support business a thriving retail business, work behind-the-scenes
on your favorite TV shows or upcoming movies, or anything
in-between, this is your opportunity to start the next chapter of
your career story. Disney is currently hiring Guest Services
Representatives to: Use your impeccable guest service skills to
assist inbound queries through calls, chat, social media or email;
Contact guests through outbound calls; Resolve issues affecting
guests experiences; Channel escalated issues to appropriate
supervisors/managers; Bring stories to life with scripted and
non-scripted guest-engagement statements; Ask open-ended questions
to assess guest needs and make appropriate recommendations and
resolutions. Where will your story begin?
Keywords: Disney, Allentown , Guest Services Representative, Other , Macungie, Pennsylvania
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