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Service Advisor- Experienced

Company: Ciocca Dealerships
Location: Allentown
Posted on: November 24, 2022

Job Description:

The Ciocca Dealership Group is one of the premier employee satisfaction companies in Pennsylvania and New Jersey! We currently employ over 1,800 professional individuals within our organization and offer endless opportunity for all to succeed. We provide a rare blend of outstanding leadership and a culture that is distinctively people oriented. Our company proudly offers proven career paths and a notable environment that attracts those with a high level of drive to be successful.
Ciocca Subaru of Allentown is looking to add a full-time Service Advisor with dealership experience to our growing service team!
Responsibilities for a Service Advisor included but are not limited to:

  • Greet and assist customers with any inquiries they may have
  • Perform vehicle walk around and documentation of customer concerns to enable the Technician to properly diagnose and service the vehicle
  • Consult with the customer on applicable service specials
  • Document declines for services and ask for follow-up on future service considerations.
  • Keep customer informed on completion times, service expenses, and possible changes
  • Build and maintain relationship with the customer
  • Answer characteristic and operational questions regarding the customer's vehicleRequirementsJob Requirements include but are not limited to:
    • Automotive Service Advisor experience in a dealership setting required
    • Customer relationship skills
    • Computer skills
    • Strong work ethicBenefitsWe offer a generous comprehensive compensation and benefits package and all the tools you will need to be successful. Our offerings include:
      • Medical, Dental and Vision Plans
      • Paid Holidays & Paid Time Off
      • FSA and HSA Plans
      • Short- and Long- Term Disability
      • 401(k) Retirement Plan (with employer match)
      • Employee Assistance ProgramWith 40+ dealerships and growing, there are many opportunities for advancement.Ciocca Dealerships is an Equal Opportunity Employer. Employment is contingent upon completion of a background check and a negative pre-employment drug screen.CIOC245

Keywords: Ciocca Dealerships, Allentown , Service Advisor- Experienced, Other , Allentown, Pennsylvania

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