Member Care Specialist

Company: Hair Club for Men and Women
Location: Allentown
Posted on: August 6, 2022

Job Description:

MAJOR RESPONSIBLITIES:25% Member Experience: Proactively engage with past, potential and current members to scheduleappointments, enter and maintain member service history, and collaborate with the team for memberfollow up to ensure service satisfaction. Upholds HairClub's service commitment for membershipsatisfaction by following company guidelines, policies and procedures. Recommends memberexperience improvements to leadership team to continually evolve member satisfaction25% Sales Excellence:

Keywords: Hair Club for Men and Women, Allentown , Member Care Specialist, Other , Allentown, Pennsylvania

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