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Laundry Attendant - Delta by Marriott

Company: Delta by Marriott
Location: Breinigsville
Posted on: June 24, 2022

Job Description:

Meyer Jabara Hotels has distinguished itself as an employer of choice, attracting innovative and talented industry professionals who deliver exceptional results. Our Associates are encouraged to reach their fullest potential by delivering a differentiated experience to our guests and an exceptional bottom-line. Do you have the J Quality? What's Your JQ? MJ Hotels Want to Know. - YouTube At Meyer Jabara Hotels, our mission is to honor, host and create memorable moments that celebrate life. We do this by creating an environment whereby all ass... The Delta by Marriott Allentown/Lehigh Valley is seeking to hire a fun energetic associates to fill the position of housekeeping laundry attendant. Both full time and part time positions are available. Daytime shift. Flexible scheduling. Classification: Nonexempt Department: Housekeeping Reports to: Executive Housekeeper Subordinates: None Summary Ensures the operational ability of the housekeeping laundry department by preparing for, maintaining, and recovering from various activities and functions throughout the hotel. Maintains laundry room function by sorting, washing, drying, and folding laundry. Distributes laundry to linen closets as necessary. May assist in the housekeeping rooms department as necessary. Essential Functions Attends all training; including safety training sand standard operation procedures as directed by management. Arrives at work in a timely fashion in accordance with the posted schedule. Abides by established uniform guidelines. Practices efficient and effective procedures. Works as a member of the overall hotel team to ensure that each guest has an experience that exceeds their expectations. Maintains a "can do" and "guest first" attitude at all times. Reports any maintenance repairs to maintenance staff. Notifies housekeeping supervisor of limited, soiled, or damaged linen. Properly sorts linens and towels for washing. Remains knowledgeable on proper chemicals to treat stains. Remains knowledgeable on proper wash cycles and machine use. Remains consistent with folding techniques and standards. Stocks linen closets properly. Ensures laundry room equipment is in working order and ensures cleanliness. Notifies housekeeping supervisor of shortage of chemicals and supplies. Assists room attendants by stripping rooms of linen. Assures requests are made in a timely manner. Abides by guidelines for use of cleaning rags and gloves. Properly identifies sharps and handles appropriately. Reports any cleanliness issues not able to be resolved to housekeeping supervisor and/or front desk, maintenance. Reports lost and found items as appropriate; turns in items following shift. Is mindful to not make excessive noise in the guest room space. Assists in cleaning public areas of the hotel when deemed necessary. Monitors activity in guest hallways for suspicious or inappropriate behavior and reports immediately to the front desk. Maintains appropriate personal contact with customers (both internal and external) including daily interactions with guests. Coordinates with housekeeping supervisor daily to ensure guests special requests are met. Works to meet or exceed benchmarked scores as it pertains to the housekeeping department. All other duties assigned. Competency To perform the job successfully, an individual should demonstrate the following competencies: Problem Solving - Identifies and resolves problems in a timely manner Customer Service - Responds to requests for service and assistance Interpersonal - Maintains confidentiality Oral Communication - Responds well to questions Team Work - Contributes to building a positive team spirit Written Communication - Writes clearly and informatively; Able to read and interpret written information Diversity - Shows respect and sensitivity for cultural differences; Promotes a harassment-free environment Organizational Support - Follows policies and procedures for including, but not limited to, dress code policies, cell phone, and social media Adaptability - Adapts to change in the work environment; Manages competing demands; Able to deal with frequent changes, delays, or unexpected events Attendance/Punctuality - Is consistently at work and on time Dependability - Follows instructions; Completed tasks on time or notifies appropriate person with an alternate plan Initiative - Asks for and offers help when needed Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently Professionalism - Treats others with respect and consideration regardless of their status or position Quality - Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness; Applies to feedback to improve performance; Monitors own work to ensure quality Quantity - Meets productivity standards; Completes work in a timely manner Safety and Security - Observes safety and security procedures; Uses equipment and materials properly Work Environment The work environment characteristic describe here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently exposed to work near fumes, or airborne particles, and toxic or caustic chemicals. The employee is occasionally exposed to wet or humid conditions (non-weather), and risk of electrical shock. The employee is subject to a fast paced working environment. The noise level in the work environment is moderate. Relationships Internal: Hotel Staff: communication to staff External: Guests: ensure satisfaction with housekeeping department Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Ability to see clearly printed material at close range (12 inches or less). Corrective lenses permissible. Ability to distinguish between and among colors. Ability to exercise depth perception to determine space and distance relationships. Ability to exercise peripheral vision to be aware of objects within a large area while eyes are focused on one object. Ability to hear in one of both ears so that verbal communication can be received, understood, and acted upon in a face to face basis. Ability of olfactory nerves to distinguish between and among odors and scents as to their appeal and level of intensity. Ability to express oneself verbally with clarity on either a face to face or a telecommunications basis. Ability of body parts, usually fingers and hands, to ascertain the texture of objects or commodities such as smooth/coarse, sharp/dull, etc.; as well as temperature, stability, etc. Ability to exert a reasonably paced mobility from one point to another within a generally accepted time frame, and recognizing the conditions of the environment as to breadth/narrowness, clutter, etc. Ability to move and control one's torso so items can be picked up from a lower surface level. Ability to flex legs at the knee so that individual can lower the body coming to rest on one or both knees. Ability to grasp, hold, set down, redirect with hands or fingers, turn, control, and manipulate objects and commodities. Ability to control and utilize fingers in a dexterous and coordinated manner for such activities as wiping, squeezing. Ability to stretch body and extend arms to place or secure objects and commodities at a distance above, to th...

Keywords: Delta by Marriott, Allentown , Laundry Attendant - Delta by Marriott, Other , Breinigsville, Pennsylvania

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