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IT Training Specialist

Company: Prelude Services
Location: Allentown
Posted on: June 22, 2022

Job Description:

Prelude Services is an IT Services Company focused on providing innovative, secure, and high-quality IT Management Services. For over 24years, Prelude has provided IT outsourcing and support services for senior living, housing, home, and community services organizations. Prelude's corporate office is located in Mechanicsburg, PA. This is a remote position with 15% regional day travel and some corporate office visits. Prelude offers the following IT services:
Outsourcing
Cloud Computing
24x7 Service Desk
Network Management
Hardware and Software Support
HIPAA IT Risk Assessment and Security Management Services
Enterprise Reporting and Dashboards
Are you looking for an opportunity to use your technical, customer service, and multitasking skills in a fast-paced IT environment? Do you have a knack for being able to communicate technical information to non-technical individuals?
With an excellent Monday-Friday schedule and a collaborative culture, this is a fantastic opportunity into a great company. This position will begin as awork from home opportunity with the potential to transition back into the office so you must be located or looking to relocate to the Mechanicsburg, PA area to be considered!
Prelude Services is currently searching for an energetic, customer-focused, Training Specialistwho executes a wide variety of training services and develops training programs for our clients. Use your troubleshooting skills torespondto and diagnoses complex Microsoft Office application tickets.
Requirements:
Minimum of five years of experience in technical training.
Strong customer service skills and ability to relate to customer and follow through with service/training request.
Microsoft Certified Trainer (MCT) certification is recommended.
Excellent problem-solving skills.
Excellentrelationship building skills.
Excellentwritten, oral and telephone communication skills.
Advanced Knowledge of Microsoft Office Products.
Ability to learn, document and train on developed programs.
College degree and advanced technical education or related job experience.
Travel to client locations is required.
Ability to manage and troubleshoot training computers.
Prelude Services offersa wide range of benefits to our employees; medical with HSA, dental, vision, 401k (with match), Company paid LTD, STD and Life, which you are eligible for the first of the month after your date of employment. Other great benefits Prelude offers6 paid holidays and PTO, accrue 20 days your first year! Our culture is guided by our core values: respect for others, personal responsibility, sound judgment, innovativeness, and open and honest communication.
If you are a team player and are interested in training and technology, join our team as a Training and Development Specialist...apply Today!
Prelude is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Keywords: Prelude Services, Allentown , IT Training Specialist, Other , Allentown, Pennsylvania

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