IT Training Specialist

Company: Prelude Services
Location: Coplay
Posted on: May 15, 2022

Job Description:

Job DescriptionPrelude Services is an IT Services Company focused on providing innovative, secure, and high-quality IT Management Services. For over 24 years, Prelude has provided IT outsourcing and support services for senior living, housing, home, and community services organizations. Prelude's corporate office is located in Mechanicsburg, PA. This is a remote position with 15% regional day travel and some corporate office visits. Prelude offers the following IT services:

• Outsourcing
• Cloud Computing
• 24x7 Service Desk
• Network Management
• Hardware and Software Support
• HIPAA IT Risk Assessment and Security Management Services
• Enterprise Reporting and DashboardsAre you looking for an opportunity to use your technical, customer service, and multitasking skills in a fast-paced IT environment? Do you have a knack for being able to communicate technical information to non-technical individuals? With an excellent Monday-Friday schedule and a collaborative culture, this is a fantastic opportunity into a great company. This position will begin as a work from home opportunity with the potential to transition back into the office so you must be located or looking to relocate to the Mechanicsburg, PA area to be considered!Prelude Services is currently searching for an energetic, customer-focused, Training Specialist who executes a wide variety of training services and develops training programs for our clients. Use your troubleshooting skills to respond to and diagnoses complex Microsoft Office application tickets. Requirements:
  • Minimum of five years of experience in technical training.
  • Strong customer service skills and ability to relate to customer and follow through with service/training request.
  • Microsoft Certified Trainer (MCT) certification is recommended.
  • Excellent problem-solving skills.
  • Excellent relationship building skills.
  • Excellent written, oral and telephone communication skills.
  • Advanced Knowledge of Microsoft Office Products.
  • Ability to learn, document and train on developed programs.
  • College degree and advanced technical education or related job experience.
  • Travel to client locations is required.
  • Ability to manage and troubleshoot training computers.Prelude Services offers a wide range of benefits to our employees; medical with HSA, dental, vision, 401k (with match), Company paid LTD, STD and Life, which you are eligible for the first of the month after your date of employment. Other great benefits Prelude offers… 6 paid holidays and PTO, accrue 20 days your first year! Our culture is guided by our core values: respect for others, personal responsibility, sound judgment, innovativeness, and open and honest communication.If you are a team player and are interested in training and technology, join our team as a Training and Development Specialist...apply Today!Prelude is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.Powered by JazzHRyfnzFBCE18

Keywords: Prelude Services, Allentown , IT Training Specialist, Other , Coplay, Pennsylvania