IT Training Specialist
Company: Prelude Services
Location: Coplay
Posted on: May 15, 2022
Job Description:
Job DescriptionPrelude Services is an IT Services Company
focused on providing innovative, secure, and high-quality IT
Management Services. For over 24 years, Prelude has provided IT
outsourcing and support services for senior living, housing, home,
and community services organizations. Prelude's corporate office is
located in Mechanicsburg, PA. This is a remote position with 15%
regional day travel and some corporate office visits. Prelude
offers the following IT services:
- Outsourcing
- Cloud Computing
- 24x7 Service Desk
- Network Management
- Hardware and Software Support
- HIPAA IT Risk Assessment and Security Management Services
- Enterprise Reporting and DashboardsAre you looking for an
opportunity to use your technical, customer service, and
multitasking skills in a fast-paced IT environment? Do you have a
knack for being able to communicate technical information to
non-technical individuals? With an excellent Monday-Friday schedule
and a collaborative culture, this is a fantastic opportunity into a
great company. This position will begin as a work from home
opportunity with the potential to transition back into the office
so you must be located or looking to relocate to the Mechanicsburg,
PA area to be considered!Prelude Services is currently searching
for an energetic, customer-focused, Training Specialist who
executes a wide variety of training services and develops training
programs for our clients. Use your troubleshooting skills to
respond to and diagnoses complex Microsoft Office application
tickets. Requirements:
- Minimum of five years of experience in technical training.
- Strong customer service skills and ability to relate to
customer and follow through with service/training request.
- Microsoft Certified Trainer (MCT) certification is
recommended.
- Excellent problem-solving skills.
- Excellent relationship building skills.
- Excellent written, oral and telephone communication
skills.
- Advanced Knowledge of Microsoft Office Products.
- Ability to learn, document and train on developed
programs.
- College degree and advanced technical education or related job
experience.
- Travel to client locations is required.
- Ability to manage and troubleshoot training computers.Prelude
Services offers a wide range of benefits to our employees; medical
with HSA, dental, vision, 401k (with match), Company paid LTD, STD
and Life, which you are eligible for the first of the month after
your date of employment. Other great benefits Prelude offers… 6
paid holidays and PTO, accrue 20 days your first year! Our culture
is guided by our core values: respect for others, personal
responsibility, sound judgment, innovativeness, and open and honest
communication.If you are a team player and are interested in
training and technology, join our team as a Training and
Development Specialist...apply Today!Prelude is committed to
creating a diverse environment and is proud to be an equal
opportunity employer. All qualified applicants will receive
consideration for employment without regard to race, color,
religion, gender, gender identity or expression, sexual
orientation, national origin, genetics, disability, age, or veteran
status.Powered by JazzHRyfnzFBCE18
Keywords: Prelude Services, Allentown , IT Training Specialist, Other , Coplay, Pennsylvania
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