Lead Front Desk Coordinator, Full Time - Sign-On Bonus for Eligible - Emmaus, PA
Company: St. Luke's University Health Network
Posted on: January 16, 2022
St. Luke's is proud of the skills, experience and compassion of
its employees. The employees of St. Luke's are our most valuable
asset! Individually and together, our employees are dedicated to
satisfying the mission of our organization which is an unwavering
commitment to excellence as we care for the sick and injured;
educate physicians, nurses and other health care providers; and
improve access to care in the communities we serve, regardless of a
patient's ability to pay for health care.The Lead Front Desk
Coordinator performs, organizes, and prioritizes all administrative
functions. In conjunction with the Facility Director and Front Desk
Manager, the Lead Front Desk Coordinator is responsible for
overseeing all front desk staff and any additional administrative
functions through the clerical departments. JOB DUTIES AND
- Meets all essential requirements and can completely function as
a Front Desk Coordinator
- Provides supervision and guidance to designated staff,
including developing and coordinating administrative
- Oversees all required clerical functions, provides feedback and
improvement suggestions in the clinics' workflow and
- Assist the Front Desk Manager in staffing, maintaining, and
overseeing all secretarial personnel.
- Helps in the training of new hires and any additional training
requests from current Front Desk Coordinators.
- Assists, on an as directed basis, the Front Desk Manager in
maintaining and completing all Epic registration, account, and
claim edit work queues.
- Acts as a point person or contact for Front Desk Coordinators
to contact regarding questions and problems.
- May assist the Front Desk Manager in periodic site visits
- Dispense information and answers questions regarding the
facility and its services. PHYSICAL AND SENSORY REQUIREMENTS:
Sitting up to eight hours per day, up to six hours at a time.
Standing for up to eight hours per day, up to six hours at a time.
Frequent fingering, handling, firm grasping. Frequent twisting and
turning. Frequent lifting, carrying and pulling objects up to 50
lbs. Ability to push up to 250 lbs. in a wheelchair. Frequent
stooping, bending, crouching, and reaching above shoulder level.
Seeing as it relates to normal and peripheral vision. Hearing as it
relates to normal conversation and telephone use. EDUCATION: High
School diploma or equivalent required. -Bachelor's Degree in
Business or other health related field preferred. TRAINING AND
EXPERIENCE: A minimum of five years' experience as a Medical
Receptionist in the health care field. Previous Rehabilitation
experience preferred. Excellent customer service and interpersonal
skills required (office setting preferred). General computer
experience with data entry required. Insurance background
preferred. Knowledge of medical terminology required. - Previous
experience with Epic is a plus.Please complete your application
using your full legal name and -current home address. -Be sure to
-include -employment history for -the past seven (7) years,
including your present employer. - Additionally, you are
-encouraged to upload a current resume, including all work history,
education, and/or certifications and -licenses, if applicable. -It
is highly recommended that you create a profile at the conclusion
of submitting your first application. -Thank you for your interest
in St. Luke's!!
Keywords: St. Luke's University Health Network, Allentown , Lead Front Desk Coordinator, Full Time - Sign-On Bonus for Eligible - Emmaus, PA, Other , Emmaus, Pennsylvania
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