Company: Progressive Vision Institute
Posted on: November 23, 2021
JOB DESCRIPTION FOR THE MEDICAL RECEPTIONIST ARE:
Schedules, reschedules, and cancels appointments as necessary.
Schedules all appointments with the appropiate physician to ensure
top quality care to patients.
Updates, enters, and mails patient recall into the system as
Answers telephone calls promptly.
Addresses the caller's concern.
Directs all calls to appropiate personnel.
Identifies emergency calls and schedules appropiately.
Keeps and active cancellation list and uses as necessary.
Confirms all appointments.
Obtains proper insurance information.
Provides fee schedules and insurance information to patients.
Collects co-pays or balances.
Checks magazines for current dates.
Picks up anything left behind by patients.
Straightens/cleans and replaces chairs to original positions.
Checks patients in, greeting everyone in a pleasant and
Tracks patients in the reception area and communicates with them,
Evaluates chart data to verify all information has been received,
completed, and signatures obtained.
Scans patient's insurance card/ID.
Ensures that proper authorization or referral is collected from the
Assists patients in obtaining authorization or referrals that have
not been received by the practice.
Enters all new patient demographic information into the
Places charts in bin for specific physician or technician.
Marks arrival time of patients in office and makes sure that
patients are seen on time.
Assists other front personnel as needed.
Must be able to cover numerous late nights a month and travel to
other offices when needed.
JOB REQUIREMENTS FOR THE MEDICAL RECEPTIONIST ARE:
Excellent customer service and communication skills .
Accurate data entry .
Ability to work as a team member.
Management of multiple tasks simultaneously.
Motivation to suceed.
Empathetic personality with concern and respect for patients'
Composure under pressure.
Competency in problem solving and decision-making.
Management of multiple projects simultaneously.
Strong organization with attention to detail.
Pleasant personaloity and disposition.
Honesty and integrity.
Respectful treatment of patients and co-workers.
EDUCATION AND EXPERIENCE
High school diploma or equivalent
Two years minimum experience in customer service
Basic typing, English, mathematical skills
The Medical Receptionist is a full-time position that offers
The Certified Ophthalmic Assistant is a full-time position that
The American with Disabilities Act requires that responsible
accommodations be made for qualified individuals to help perform
the required duties and tasks of the position. Please let us know
at the time you apply for the position if you need any special
I have read and understand my Job Description.
Keywords: Progressive Vision Institute, Allentown , Medical Receptionist, Other , Allentown, Pennsylvania
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