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iSeries System Operator

Company: Pencor Services, Inc.
Location: Palmerton
Posted on: November 22, 2021

Job Description:

Company: Pencor Services, Inc.Department: Digital ServicesLocation: Palmerton, Pennsylvania 18071Job Type: Full TimeShift: Variable 40 hoursPay Rate: Bases on Education and experienceThis System Operator role is to run processes daily/weekly/monthly or as needed to support all business applications needs. This individual also participates in some planning and implementation of policies and procedures to ensure system maintenance that is consistent with company goals, industry best practices and regulatory requirements. Will perform required processes for all applications residing on iSeries.General Responsibilities include:

  • Assisting with the management of all scheduling processes
  • Performing and testing routine system backups and restores
  • Performing assigned tasks for all applications in a consistent and accurate manner
  • Running assigned processes for the various applications supported and maintaining current and accurate documentation on performing those tasks
  • Ensuring documentation/processes are clear and precise and easily accessed
  • Ensuring the integrity and security of multiple databases and data transfers in accordance to business needs and industry best-practices regarding privacy, security and regulatory compliance
  • Managing reports and Outqs; ensuring archiving processes are performed
  • Assisting with the setup of end user accounts, permissions and access rights
  • Anticipating, mitigating, identifying, troubleshooting and resolving hardware and software problems; Escalating incidents when necessary
  • Assisting with testing of application upgrades
  • Supporting application development teams throughout project lifecycles
  • Assisting in software and hardware improvements, upgrades, patches, reconfigurations and on- going maintenance
  • Running required reports in response to business user needs
  • Ensuring operational tasks can be performed in your absence through documentation and training of other staff members
  • Ensuring operational task are performed in your absence
  • Running reports to clean up iSseries Outqs and old programs as well as various other objects in co-ordination with iSeries Admin
  • Providing telephone coverage during absence of Administrators
  • Backing-up System Management
  • Completing and assigning milestones on operational duties in a timely mannerINDHPQualifications:
    • Bachelors Degree in Computer Science and/or 5 years equivalent work experience
    • Hands-on software and hardware troubleshooting experience
    • Experience with data management
    • Experience documenting processes
    • Good understanding of the organization's goals and objectives
    • Adept at reading, writing, and interpreting technical documentation and procedure manuals
    • Working technical knowledge of network, PC and Iseries platform operating systems
    • Working technical knowledge of current systems software, protocols and standards
    • Knowledge of IiSeries Operating System
    • Knowledge of applicable data privacy practices
    • Strong Customer Service Skills
    • Proven Analytical and Problem-solving Skills
    • Strong Communication Skills - Oral and Written
    • Ability to effectively prioritize and execute tasks in a high-pressure environment
    • Ability to present ideas and solutions in a user-friendly manner
    • Ability to pay keen attention to detail
    • Ability to work effectively independently as well as within a team-oriented, collaborative environment
    • Ability to complete assigned critical tasks during absences
    • Ability to sit for extended periods of time
    • Ability to operate a computer keyboard, mouse, power tools and to handle other computer components
    • Highly self motivated and directed
    • Willingness to go the extra mile when necessary

Keywords: Pencor Services, Inc., Allentown , iSeries System Operator, Other , Palmerton, Pennsylvania

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