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Scheduler- Bilingual (Spanish)

Company: Moravia Health
Location: Allentown
Posted on: November 22, 2021

Job Description:

We are a Homecare agency seeking an up-beat, compassionate, and professional person to join our team as a full time Scheduler, in the Allentown, PA area.Essential Functions and Responsibilities:? Creating and maintaining client and CAREGiver schedules with an emphasis on high quality care and the development of extraordinary relationships? Being able to review care plans of new cases with both the clients and the CAREgivers making sure it is well understood before service starts.? Must be a people person when it comes to resolving conflicts, clients complaints and grievances when it does arise.? Managing last minute call outs and finding appropriate coverage.? Maintains adequate numbers of available on-call caregivers.? Responsible for answering the on-call telephone on nights/weekends.? Ability to effectively communicate (in person, by email, and by telephone) with staff, clients, family members; good interpersonal relations? Maintain absolute confidentiality of all information pertaining to employees, clients and client?s family members? Perform general clerical duties ? prepare correspondence, copying, filing, scanning, uploading, shredding and distribution and timely copying and filing of appropriate caregiver and client documentation? Create and update client and caregiver records to ensure compliance with company policies and procedures? Maintain organized documentation for caregivers, client files, and payrollExperience and Educational Qualifications:? High school diploma or equivalent? 1 year Experience in a Home care setting (preferred)? Experience with electronic scheduling a plus? Ability to multi-task effectively, prioritize tasks and perform timely in a highly demanding environment? Strong organizational skills and attention to detail? Ability to take initiative, work independently, and make decisions without being instructed by management? Proficiency with Microsoft Office (Word, Excel and Outlook) applications and ability to learn new software.? Ability to effectively communicate (in person, by email, and by telephone) with staff, clients, family members; good interpersonal relations? Bilingual (Spanish), is a plus

Keywords: Moravia Health, Allentown , Scheduler- Bilingual (Spanish), Other , Allentown, Pennsylvania

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