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Patient Transporter

Company: Lehigh Valley Hospital & Health
Location: Allentown
Posted on: June 10, 2021

Job Description:

Job Summary: The Patient Transporter is responsible for the safe and efficient movement of patients to and from clinical units and various diagnostic/treatment areas via a wheelchair, stretcher or bed which may include patients with oxygen tanks, intravenous pumps, drips and other equipment in accordance with established policies and procedures. The Patient Transporter responds to various alerts to prevent Emergency Department Diversion, Operating Room and Post Anesthesia Care Unit Holds, and assists with emergent situations as directed. Minimum Requirements: High school diploma or equivalent. 1 year customer service experience. Must be able to interact positively with patients and hospital personnel. Must be able to accurately record information provided by transport software and write legibly. Must be able to hear, comprehend and follow directions and must be able to speak, read and write English. Must be able to walk extensively and be capable of lifting and moving patients. Preferred Qualifications: Two to five years of prior customer service experience with formal customer service training. The ability to display a compassionate, positive and upbeat disposition in interactions with customers/patients is important to the success of this role. Ability to demonstrate the importance of and ability to provide a high level of customer service. Able to multi-task and take initiative. Willing to participate in departmental/organizational committees and activities. Licensure and Certifications: BLS #

Job Summary: The Patient Transporter is responsible for the safe and efficient movement of patients to and from clinical units and various diagnostic/treatment areas via a wheelchair, stretcher or bed which may include patients with oxygen tanks, intravenous pumps, drips and other equipment in accordance with established policies and procedures. The Patient Transporter responds to various alerts to prevent Emergency Department Diversion, Operating Room and Post Anesthesia Care Unit Holds, and assists with emergent situations as directed.

Minimum Requirements: High school diploma or equivalent.

1 year customer service experience.

Must be able to interact positively with patients and hospital personnel. Must be able to accurately record information provided by transport software and write legibly. Must be able to hear, comprehend and follow directions and must be able to speak, read and write English. Must be able to walk extensively and be capable of lifting and moving patients.

Preferred Qualifications: Two to five years of prior customer service experience with formal customer service training. The ability to display a compassionate, positive and upbeat disposition in interactions with customers/patients is important to the success of this role. Ability to demonstrate the importance of and ability to provide a high level of customer service. Able to multi-task and take initiative. Willing to participate in departmental/organizational committees and activities.

Licensure and Certifications: BLS

Keywords: Lehigh Valley Hospital & Health, Allentown , Patient Transporter, Other , Allentown, Pennsylvania

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