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Project Coordinator - Consumer Technology

Company: St Luke's University Health Network
Location: Allentown
Posted on: June 9, 2021

Job Description:

St. Luke's is proud of the skills, experience and compassion of its employees. The employees of St. Luke's are our most valuable asset! Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care.

The Application Lifecycle IT Project Coordinator is a member of the Application Lifecycle directorate and supports the cross-functional Application Portfolio Management discipline & related work centers. This position serves IT as a Subject Matter Expert on the Application Portfolio and Application Lifecycle disciplines.

He/she works directly with other members of the Application Portfolio Management work center and is responsible for completion of recurrent & unique tasks related to managing, maintaining, and utilizing the Application Portfolio. He/she is an active team member, contributing to the further development of existing processes, artifacts, & methodologies, as well as participating in creation of new work centers within the discipline.

The daily work will encompass portfolio data management; process & artifact development, management, & continuous improvement; documentation creation & upkeep; report creation, generation, & upkeep; communication with Application IT Owner leaders & Subject Matter Experts; communication with Application Business Sponsors & Business Owners; and utilization of Agile, Lean, & Scrum methodologies throughout (including Kanban & Kaizen).

This position ensures that business processes and supporting artifacts & technology systems continue to meet the needs of the Application Portfolio team, Application IT Owners & Application Business Owners.

The Application Lifecycle APM Coordinator will have strong communication skills, experience with small-team and ad hoc leadership, meeting & working session facilitation, and readiness & willingness to ask questions to test, vet, refine, and validate ideas.

This position assists program and project managers in leading a team of individuals through the IT project lifecycle; the development and management of project charters/business cases, budgets, work plans, communication plans, issue logs and risk processes. Works alongside project managers to lead cross functional teams, vendors, and contractors in the completion of program and/or project related tasks and assists in the creation and maintenance of all project documentation; aids in the development, planning, and execution of testing project related applications as appropriate.

The Project Coordinator is an active member of the PMO, contributing to the creation, further development and adherence of a project methodology.

The Project Coordinator's position is the first step towards becoming a project manager. In this role, the coordinator will be utilizing standard PMI and ITIL best practices as well as SLUHN's PMO processes and framework under the mentorship of program/project managers and PMO management. The coordinator must demonstrate strong communication skills and be confident and effective at running teams and presentations for meetings.

This position will be involved in all facets of being a PM, managing scope, equipment costs, documentation, business cases, tasks and timelines according to approved plans.

JOB DUTIES AND RESPONSIBILITIES:

  • Develops & supports work stream processes
  • Lead cross-functional, integrated work groups of Subject Matter Experts on
  • Participate in cross-functional, integrated work groups as an Application Lifecycle & Application Portfolio Subject Matter Expert
  • Liaise with Application IT Owner leaders, including Managers, Team Leads, & Subject Matter Experts
  • Liaise with Application Business Sponsors & Application Business Owners
  • Documents & maintains work center processes and communication standards & templates
  • Oversees & manages assigned project work
  • Provides regular updates on current activity priorities, flow, & volumes
  • Adheres to all current approved St. Luke's IT frameworks & methodologies
  • Maintains confidentiality of all materials handled within the Network/Entity as well as the proper release of information
  • Complies with Network and Departmental policies regarding issues of employee, patient and environmental safety and follows appropriate reporting requirements
  • Demonstrates/models the Network's Service Excellence Standards of Performance in interactions with all customers (internal & external)
  • Demonstrates financial responsibility & accountability through the effective & efficient use of resources in daily procedures, processes & practices
  • Complies with Network and departmental policies regarding attendance and dress code
  • Performs other duties as assigned by the Director, Application Lifecycle, their designate(s), & IT Project Managers

PHYSICAL/SENSORY DEMANDS:

Sitting for up to 7 hours per day, 4 hours at a time; standing for up to 7 hours per day, 4 hours at a time; walking for up to 2 hours a day, 1 hour at a time. Seeing as it relates to general, near, color, and peripheral vision. Hearing as it relates to normal and telephone conversations.

EDUCATION:

Associates Degree in Computer Science, Business Administration, or Healthcare Administration (or relevant major; Military Technical or Vocational Training Certifications Equivalent work experience is required, Bachelor's Degree preferred. Project Management related PMI development with Certifications is preferred.

TRAINING AND EXPERIENCE:

  • 1-2 years of experience in hospital/healthcare operation preferred
  • 1-2 years of experience with IT projects required
  • 1 year of experience working within a PMO or equivalent experience is preferred
  • 1 - 2 years of financial/decision support experience preferred
  • MS Visio, MS Project or equivalent, and MS Office experience is required
  • Hospital Information System, Laboratory Information System, Radiology Information System, PACS, Pharmacy Information System, Medication Administration, CPOE, Orders Results Management Server, network, PC, and communication systems experience is preferred

Please complete your application using your full legal name and current home address. Be sure to include employment history for the past seven (7) years, including your present employer. Additionally, you are encouraged to upload a current resume, including all work history, education, and/or certifications and licenses, if applicable. It is highly recommended that you create a profile at the conclusion of submitting your first application. Thank you for your interest in St. Luke's!!

St. Luke's University Health Network is an Equal Opportunity Employer.

Keywords: St Luke's University Health Network, Allentown , Project Coordinator - Consumer Technology, Other , Allentown, Pennsylvania

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