Customer Service Representative (Work From Home!)

Company: Turn5 Inc
Location: Allentown
Posted on: June 9, 2021

Job Description:

Overview

At Turn5, WE SELL FUN! Parent company to americanmuscle.com, extremeterrain.com, and americantrucks.com our Customer Service Representatives support 3 growing ecommerce retail sites.

Work in a fast-paced call-center and support car enthusiasts with purchasing parts for their most prized possession-THEIR MUSTANG, F-150, JEEP and MORE!

Full-time & part-time opportunities to work 100% from HOME! Full benefits including medical, 401k, paid holidays, PTO, product discounts and MORE!

Car or auto-part knowledge a plus, but we also have a comprehensive training program that will bring you up to speed to assist customers. In no time, you'll be wanting your own "Stang".

Available Schedules:

Monday - Friday 9:30am - 6:30pm ESTMonday - Friday 2pm-11pm EST

Tuesday - Friday 1pm-10pm, Saturday 10:30am-7:30pm EST

More details about the position:

• Take incoming calls from customers who are placing orders, inquiring about our products, returning product, etc.
• Persuasively provide purchasing suggestions
• Enter and process orders/returns
• Answer questions/educate customers
• Make outbound calls to existing customers for account maintenance purposes as needed
• Notify Customer Service Supervisors of trends or problems as they occur
• Perform tasks as assigned by supervisor/managers

Key Role Requirements are:

• Reliable computer and internet connection REQUIRED!
• 1 year of previous customer service experience preferred but not required
• High School diploma or equivalent
• Ability to maintain professionalism when dealing with challenging customers
• Automotive knowledge a plus

Pay starts off at $15.00 plus bonus opportunity with a career-path program built in. Apply today!

Keywords: Turn5 Inc, Allentown , Customer Service Representative (Work From Home!), Other , Allentown, Pennsylvania