Business Analyst II
Company: Shift4 Payments- Allentown
Posted on: May 3, 2021
Payments (NYSE: FOUR) is a leading provider of integrated payment
processing and technology solutions, delivering a complete
omnichannel ecosystem that extends beyond payments to include a
wide range of value-added services. The company’s technologies help
power over 350 software providers in numerous industries, including
hospitality, retail, F&B, e-commerce, lodging, gaming, and many
more. With over 7,000 sales partners, the company securely
processed more than 3.5 billion transactions annually for over
200,000 businesses in 2019. For more information,
In addition to
transforming business intelligence for restaurant operators
a single click, Lighthouse provides:
Remote point-of-sale (“POS”) management for Shift4’s Edgewater
Android/Cloud POS platform
Cloud-delivered reporting & analytics
Labor management and scheduling
One-click deploy of online ordering and table
Reputation and social media management
Marketing tools that manage campaigns w/automated email
- API for
integration to 3rd-parties (e.g.
Uber Eats, Doordash)
database with email capture from Shift4’s SkyTab platform
- Quick access
to monthly credit card statements, chargeback notifications &
Work alongside Software Engineers, Designers, and other
Stakeholders on the team to elevate technology and consistently
apply best practices as they relate to the project and general
software engineering concepts.
Collaborate cross-functionally with Developers, QA, and other team
members to achieve elegant solutions which satisfy business needs,
goals, and objectives.
Provide recommendations for continuous improvement of development
processes, technical solutions, and Lighthouse itself.
Create and Organize new features and enhancements for the platform
in Confluence and JIRA.
Complete Market research to suggest best in class solutions for the
Become an acknowledged expert and specialist for some parts of the
platform. As a team, we know that not everyone can know
everything, but as a Senior Business Analyst, you are expected to
subject matter experts for features you work on within the platform
on behalf of the team.
Diagnose and resolve issues with deployed systems using a variety
of techniques including direct engagement with support personnel
Proactive assessment and analysis of existing systems to maximize
quality and customer satisfaction, minimize maintenance costs and
other operational issues.
Bachelor's Degree in Computer Science, Business, or Engineering or
2-5+ years experience collaborating with customers and
Experience working in an agile software development lifecycle
(SDLC) by designing and iterating on software through analysis of
functionality as defined by customers and stakeholders.
Proficient with testing work-in-progress deliverables to make sure
they meet acceptance criteria and functional requirements as
defined by a Product team as well as non-functional requirements
defined by the development team.
A strong plus: Expertise and focus around Enterprise-related
functionality including consolidated reporting and multi-store
management a plus.
Great interpersonal, verbal and written skills including
documentation of complex technical solutions (e.g., flow charts,
UML diagrams, code comments).
Driven and wants to be part of a highly productive team that
delivers products on a continual basis.
Restaurant POS experience or operational experience is a huge
Work location in Allentown PA preferred, Silver Spring MD or Las
10% travel (post-COVID) if not working in Allentown
Payments is an equal opportunity employer and considers for
employment all qualified applicants without regard to race, color,
sex, sexual orientation, gender identity, disability, protected
veteran status, religion, national origin, age or any other
Keywords: Shift4 Payments- Allentown, Allentown , Business Analyst II, Other , Allentown, Pennsylvania
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