Customer Service Desk Associate (PT 20-29 hrs)
Work Location Lehigh Valley Mall
Store Address Routes 22 & 145 N., Whitehall, PA 18052
Schedule Status Part Time
Boscov's Retail Customer Service Desk Associate
Use your Retail Sales background to launch an exciting career in
retail with one of the nation's leading retailers! Boscov's is a
chain of full service department stores serving the total family
needs of our customers. For nearly 100 years, Boscov's has been
known for its great values and famous brands, and for offering a
broad selection of quality merchandise in its stores and online. We
are looking for Retail Customer Service Desk Associates to join our
growing retail team.
As part of a fast-paced, dynamic sales team, you will develop
relationships with our customers and ensure that each customer's
needs are met in a quick and efficient manner. Whether you have
previous sales experience OR customer service experience, this is a
great opportunity to pursue a rewarding career with a company known
for quality and big savings. Apply today!
As a Retail Customer Service Desk Associate, you will build
customer confidence, provide accurate information, and promote
products through point of successful sale. You will be responsible
for establishing professional, yet personalized rapport with each
customer in order to close sales and provide the best customer
Additional responsibilities include:
+ Provide customer service by completing customer requests
and/or resolving issues in a timely manner.
+ Accurately and efficiently complete all transactions and
paperwork, adhering to all company policies & procedures.
+ Make storewide announcements over public address system.
+ Handle layaway storage, maintain records, receive payments and
+ Gift wrap customer's purchases following company standards and
Successful candidates for the Retail Customer Service Desk
Associate role should have the ability and desire to actively
engage customers and provide excellent customer service.
Additional requirements of the Retail Customer Service Desk
+ Prior retail and/or customer service experience.
+ Ability and desire to work well with the public, management
+ Communication; verbal, written and by telephone with
customers, coworkers and management
+ Possess basic math skills.
+ Ability to learn selling skills and to operate a POS register
+ Available to work varied days and hours as work schedule
requires, including evenings and weekends
At Boscov's, we value our employees, and that's why we provide a
competitive compensation and benefits package. As a member of our
retail operations team, you will be eligible to receive:
+ Competitive starting rate
+ Weekly Pay
+ Liberal Employee Discounts
+ Opportunity for Advancement
+ Much More!
Work where people love to shop!
Equal Opportunity Employer