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Product Line Specialist

Company: Avantor
Location: Allentown
Posted on: April 8, 2021

Job Description:

Job SummaryThe Product Line Specialist will responsible for the product line maintenance and development of production chemicals, specifically supporting the BioPharma business unit's growth targets. This role will work very closely with the business unit Product Managers and will have a significant cross-functional interactionPOSITION PROFILE: (Basic Purpose of Position)The Product Line Specialist will responsible for the product line maintenance and development of production chemicals, specifically supporting the BioPharma business unit's growth targets. This role will work very closely with the business unit Product Managers and will have a significant cross-functional interactionMAJOR JOB DUTIES AND RESPONSIBILITIES-- (List in order of importance)

  • Assist in the development and management of the Product Line
  • Respond to customer (internal & external) queries and material related complaints and resolve between manufacturing and customers/sales
  • Works to resolve technical issues with manufacturing, engineering, and quality on product line complaints handling and supply chain issues (complaints around packaging, suppliers, quality, specs)
  • Accountable for specifications of products with customers and aligning specification with manufacturing capability
  • Manage regulatory issues and requirements. Takes ownership of New Product Setup and Management of Change, etc.
  • Respond to technical questions from customers and sales team on existing products in a timely manner
  • Prepare competitive product feature comparison spreadsheets, prepare competitive pricing analysis and conduct ongoing market insight
  • Maintain product line data in systems - ERP, specification, master data, accurate records of all correspondence as procedures, instructions, technical data, etc
  • Developing and providing input for the content of all collateral materials like price list, brochures and launch materials
  • Assists in communicating to the field sales team on questions and requests as well as asking for feedback
  • Prepare and provide product training for field sales and customer service including existing and new productsQUALIFICATIONS (Education/Training, Experience and Certifications)
    • BS/BA in a scientific or business discipline (chemistry, chemical engineering and/or marketing preferred);
    • Demonstrated ability and at least 3 years' experience in at least one of the following:
      • Target industry experience
      • Sales or applications support to the target market or chemical market in general
      • Statistical data analysis and knowledge of quality proceduresKNOWLEDGE SKILLS AND ABILITIES (Those necessary to perform the job competently)
        • Working knowledge of target industry is a plus
          • Able to think strategically, while also possessing the tactical skills to implement
          • Demonstrated ability to handle multiple priorities;
          • Customer focused. Dedicated to meet the expectations and requirements of internal and external customers
          • Work with others to execute plans; strong ability to influence others
            • Results-oriented, self-motivated, innovative with good verbal, written and presentation skills.ENVIRONMENTAL WORKING CONDITIONS & PHYSICAL EFFORT (Under Typical Positions)Typically works in an office or manufacturing environment with adequate lighting and ventilation and a normal range of temperature and noise level.Occasional travel required.Work assignments are diversified. Examples of past precedent are used to resolve work problems. New alternatives may be developed to resolve problems.A frequent volume of work and deadlines impose strain on routine basis.Minimal physical effort is required. Work is mostly sedentary but does require walking, standing, bending, reaching, lifting or carrying objects that typically weigh less than 10 lbs.DISCLAIMER:
              The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position.
              Avantor is proud to be an equal opportunity employer. EEO Statement We are an Equal Employment/Affirmative Action employer. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state/province, or local law. If you need a reasonable accommodation for any part of the employment process, please contact us by email at TalentManagement@avantorsciences.com --and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address. For more information about equal employment opportunity protections, please view the Equal Employment Opportunity is THE LAW Poster, EEO is the Law Poster Supplement, and Pay Transparency Non-Discrimination Provision using the links below.EEO is the Law OFCCP EEO Su pplement PAY TRANSPARENCY NONDISCRIMINATION PROVISION 3rd party non-solicitation policyBy submitting candidates without having been formally assigned on and contracted for a specific job requisition by Avantor, or by failing to comply with the Avantor recruitment process, you forfeit any fee on the submitted candidates, regardless of your usual terms and conditions. Avantor works with a preferred supplier list and will take the initiative to engage with recruitment agencies based on its needs and will not be accepting any form of solicitation Full time R-126476 About Us Avantor-- is a leading global provider of integrated, tailored solutions for the life sciences and advanced technology industries. Strengthened by the recent acquisition of VWR, the Company is a trusted partner to customers and suppliers from discovery to delivery. With operations in more than 30 countries and a diverse portfolio that includes more than four million products, Avantor enables customer success through innovation, cGMP manufacturing and comprehensive service offerings. Collectively, we set science in motion to create a better world.

Keywords: Avantor, Allentown , Product Line Specialist, Other , Allentown, Pennsylvania

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