IT Help Desk Supervisor
Company: Stratix Systems
Location: Bally
Posted on: February 22, 2021
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Job Description:
IT Help Desk Supervisor
Come join our award-winning team and the Greater Reading Chamber
Alliance's fastest growing business! The IT Help Desk Supervisor
provides the leadership and strategic direction to the day-to-day
operations of the IT Help Desk. Act as a technical and procedural
escalation point and will ensure that Help Desk SLAs (service level
agreement) and initiatives are being met. The overall objective is
to maintain the highest possible service level for Stratix IT
customers, both internal and external customers. To represent,
support and hold others accountable to meet and exceed the company
desired goals, company core values, and adhere to the company
mission statement.
MAJOR DUTIES AND RESPONSIBILITIES include but are not limited to
the following:
EDUCATION and EXPERIENCE:
COMPUTER SKILLS:
CERTIFICATES, LICENSES, REGISTRATIONS:
Keywords: Stratix Systems, Allentown , IT Help Desk Supervisor, Other , Bally, Pennsylvania
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here to apply!
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