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Desktop/Network Support

Company: Computer Aid, Inc.
Location: Allentown
Posted on: November 18, 2020

Job Description:

Job Profile Summary CAI is looking a PCServer Specialist in Allentown, area. This is a 1 year contract position with probable extension. The PCServer Specialist will be responsible for configuring, installing, and providing first level incident response for the Process Control Applications. MINIMUM REQUIREMENTS AND QUALIFICATIONS Bachelor's degree in Information Systems or Computer Science, specialized training, certification, or equivalent work experience Approximately 5-8 years of experience within one or more areas within a medium to large IT Enterprise Organization Candidate must possess strong verbal and written communications skills to effectively communicate technology changes to clients inside and outside of IT Ability to effectively work independently or collaboratively across global, cross organizational team environments and participate in virtual projects, work requests or activities Ability to manage multiple project priorities with competing demands and meet milestones Strong interpersonal and teamwork skills Strong understanding of ITIL processes (change, problem, incident, etc.) Must be a creative thinker, results oriented, focused, and attentive to detail and accuracy Must be sharp, quick, dedicated, and innovative problem solver Strong troubleshooting, incident management and isolation capabilities respective to multiple technologies Strong ability to work with strategic vendors, outside servicesupport providers and other third party suppliers Experience with Windows PC Operating Systems (Windows XP, Windows 7, Windows 10) and Windows Server Operating Systems (Windows Server 2003, 2007, 2012, 2016) Experience with networks (TCPIP network protocols, DNS, DHCP), firewalls, and Active Directory Experience with Symantec Endpoint Protection, Acronis Backup, or Netop Remote Control a plus Familiarity with industrial control systems a plus Skills Required Candidate must possess strong verbal and written communications skills to effectively communicate technology changes to clients inside and outside of IT Ability to effectively work independently or collaboratively across global, cross organizational team environments and participate in virtual projects, work requests or activities Ability to manage multiple project priorities with competing demands and meet milestones Strong interpersonal and teamwork skills Strong understanding of ITIL processes (change, problem, incident, etc.) Must be a creative thinker, results oriented, focused, and attentive to detail and accuracy Must be sharp, quick, dedicated, and innovative problem solver Strong troubleshooting, incident management and isolation capabilities respective to multiple technologies Strong ability to work with strategic vendors, outside servicesupport providers and other third party suppliers Familiarity with industrial control systems a plus Physical Demands Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state and local standards Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc. Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard and monitor If you are interested in this position, please apply directly using the "Apply " option. If you have questions, or would like to speak with a Recruiter directly, send an email to the contact person below and note the job identification number in the subject line.

Keywords: Computer Aid, Inc., Allentown , Desktop/Network Support, Other , Allentown, Pennsylvania

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