Desktop Support
Company: IDC Technologies
Location: Allentown
Posted on: October 14, 2020
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Job Description:
Hi, My Client is looking to hire Desktop Support for contract
position in Center Valley, PA 18034. Job Title Desktop Support
Location Center Valley, PA 18034 Project Duration Contract 6 Months
(with possible extension) Job Description- Minimum (4-5) yearsrsquo
experience providing IT Infrastructure field support which includes
troubleshooting hardware, software, operating system issues and
problems and fixing the issues without impacting violating the
hardware warranty or customer security compliance requirements.
Hands on experience in installing, troubleshooting and fixing
desktops, printers, laptop and other computer peripherals hardware
problems as well as desktop applications. Certified on Lenovo
Desktops, Apple MAC Linux devices Basic knowledge of enterprise LAN
and WAN setups and concepts. Ability to perform smart hand activity
under instruction based activities at sites. Windows 10
troubleshooting skills, Knowledge on imaging using SCCM task
Sequence, Intune MDM understanding. Ability to lift move computer
equipment weighing up to 50Lbs. Skilled in desk side support and PC
breakfix including basic administration of Windows OS and MAC OS.
Some usage Knowledge of TCPIP networking, DNS, DHCP, VPN, and RDP.
Smart hand support for peripheral and networking hardware,
including, but not limited to monitors, keyboards, mice, printers,
fax machines, scanners, routers, wireless routers, switches,
firewalls, racks, cabinets, multi-port data termination panels all
under lsquoSmart Handsrsquo capability. Ability to troubleshoot
issues with systems and networks using good deductive reasoning
skill and troubleshooting resolving issues related to end user
network cabling Good written and oral communications skills with
clients and management as well as people skills. Ability to work
with deadlines and complete tasks on-time. Printers support
knowledge Preferably with an Associatersquos Degree in Electronics
and CompTIA A Certification. Knowledge and experience of ticketing
tools ( ServiceNow Remedy etc.), Regards, Himanshu Srivastava IDC
Technologies, Inc Work (408) 852-7191 tel(408)20852-7192
Keywords: IDC Technologies, Allentown , Desktop Support, Other , Allentown, Pennsylvania
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