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Call Center Sales Agent-Inbound

Company: The Hartford
Location: Allentown
Posted on: February 14, 2020

Job Description:

Description: Are you looking for a career where you can apply your talents to meaningful work? Would you like to work for a company whose core mission is to help individuals and businesses succeed? Well, then you’ve found the right fit. As a member of the Personal Lines Sales organization, you will provide insurance recommendations, quotes, and issue policies to Individual consumers seeking automobile, homeowners and personal umbrella coverages across the United States.  The business includes AARP Automobile and Homeowners Insurance Program serving more than 37 million members since 1984. With a detailed roadmap for learning opportunities, and managers who are trained to coach and guide toward career development, you’ll be equipped with the right tools to build a long-lasting and evolving professional career. Through a dynamic work environment that encourages collaboration and out-of-the-box thinking, you’ll find plenty of unique opportunities for personal achievement. Responsibilities\: In this role you will\: Provide insurance recommendations, quotes, and issue policies to individuals Utilize active listening and critical thinking skills to quickly analyze and clearly understand a specific request or customer need, and then leverage knowledge and resources to provide the appropriate solutions Be provided with approximately 12 weeks (may vary) of paid training, including preparation and sponsorship for your Property & Casualty Personal Lines insurance exam Use a consultative approach to determine customer needs, build rapport and recommend solutions based on current products and service offerings that meet those needs Location\: 7350 Tilghman St. Allentown Pennsylvania Start Date\: March 30, 2020 Training Hours\: 9\:30am-6pm EST Monday -Friday Post Training Hours\: 9\:30am-6pm Every Other Saturday. You will receive Wednesday off when you work your Saturday rotation. Competitive monthly sales incentive plan 5% shift differential for working weekends and off hours Opportunity for 5% salary differential for Spanish-English bilingual skills FOR A GLIMPSE OF WHAT THE JOB IS REALLY LIKE\: Qualification: Demonstrated background in sales, customer service, insurance, call center, retail or a related field preferred Resiliency and tenacity is a must! As well as a compelling sales aptitude and exceptional negotiation skills Individuals who thrive in a fast-paced environment High school diploma, college degree or equivalent work experience Benefits\: Our company’s success is due to our employees’ dedication and passion for their work. They are our greatest asset. That’s why we’re committed to offering employees and their families a comprehensive benefits package and award-winning well-being programs. By helping our employees achieve their full potential, we unlock our own. Benefits start day one of Training-Medical, Dental, Vision Wealth Benefits to help you reach your financial goals-401K, Employee Stock Purchase, Basic Life and AD&D Insurance Generous paid time off program and paid volunteerism Tuition Reimbursement, loan repayment program, company discounts and employee recognition programs. Well-being programs including free nutrition counseling, weight management programs, sleep improvement program, fitness center reimbursement, activity challenges and much more! Medical advocacy program to help employees receive the best care from the highest quality providers Equal Opportunity Employer/Females/Minorities/Veterans/Disability/Sexual Orientation/Gender Identity or Expression/Religion/Age ST11AN

Keywords: The Hartford, Allentown , Call Center Sales Agent-Inbound, Other , Allentown, Pennsylvania

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