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Liability Claims Specialist - Allentown, PA

Company: Selective Insurance
Location: Allentown
Posted on: December 4, 2019

Job Description:

Selective Insurance is seeking a Liability Claims Specialist for our office in Allentown, PA The purpose of this position is to provide direct handling of the company's third party auto and general liability claims. Position may also handle non-litigated UM/UIM claims. Responsibilities of this position include coverage analysis, investigation, evaluation, negotiation and disposition of assigned claims. The individual in this position will also ensure claims are processed within company policies, procedures, and with the individual's prescribed authority with exceptional standards of performance. Job Responsibilities: - Investigate coverage and liability of claims through telephone, written correspondence, and/or personal contact with claimants, attorneys, insureds, witnesses and others having pertinent information. - Analyze information in order to evaluate assigned claims to determine the extent of loss, taking into consideration contributory or comparative negligence. Assign medical or other experts to case and arrange for medical examinations when necessary. - Process incoming calls and correspondence from insureds, claimants and agents regarding questions or problems associated with claims. Interact with underwriters and agents on claim resolution. - Evaluate, negotiate and resolve claims within delegated authority. Handle general liability and auto liability files from start to finish. - Update claims system on a continual basis to accurately reflect status of each assigned file and to initiate percentage of negligence on the part of the insured to determine "chargeability". - Receive and approve expenses incurred to investigate, process, and handle a claim. - Close claim by issuing check or denial and securing appropriate releases. Prepare check requisitions for all loss and expense payments. - Explore contribution on all claims assigned. - Prepare for and participate in claims review and settlement conferences. - Must be able to drive an automobile to travel within territory. Car travel represents approximately 0-10% of employee's time and a valid driver's license. Job Qualifications: - College degree preferred - Minimum of three years of claim handling experience preferred - Industry training/designations preferred - Effective verbal and written communication skills - Strong time management and organizational skills - Negotiation and claim disposition skills with proven problem-solving ability - Strong judgment and decision making skills - Self-starter with ability to work independently - Moderate proficiency with standard business-related software - Must have valid state-issued driver's license in good standing and be able to drive an automobile Selective is an Equal Employment Opportunity employer. Selective maintains a drug-free workplace. #LI-MW1

Keywords: Selective Insurance, Allentown , Liability Claims Specialist - Allentown, PA, Other , Allentown, Pennsylvania

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