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Inside Technical Sales

Company: K44 Consulting LLC
Location: Allentown
Posted on: June 14, 2019

Job Description:

JOB SUMMARY:Promotes company products and services via proactive approach. Responds to general inquiries, provides customers with requested information, prepares project estimates, and order entry. Responsible for providing technical services and support. Responsible for coordination of project follow-up with customers and company sales people.ESSENTIAL DUTIES AND RESPONSIBILITIES:Include the following, other duties may be assigned based on business needs.Generates new and repeat sales by providing product and technical information in a timely manner and filling requests for literature, information and/or product samples.Acts as liaison between customers and various departments to ensure customer satisfaction, before and after the sale.Determines customer requirements and expectations to recommend specific products and solutions based on cost, availability, specifications or to increase customer satisfaction.Uses proactive sales approach by utilizing sales tools to establish contacts, appointments, requests to aid the efforts of the territory manager.Presents price, credit and terms in accordance with standard procedures and customer's classification level.Accurately processes customer transactions such as purchase orders, quotations and returns, then monitors scheduled shipment dates to ensure timely delivery and expedite as needed.Educates customers about terminology, features and benefits or products to improve product related sales and customer satisfaction while increasing sales and average order size by means of cross-selling, up-selling and add-on sales.Fills requests for literature, information and/or product samples.QUALIFICATIONS:Blueprint readingBasic computer skillsCommunication skillsProblem solving abilityBasic mathematical skillsAbility to respond to a fast paced work environment and handle multiple tasks

Keywords: K44 Consulting LLC, Allentown , Inside Technical Sales, IT / Software / Systems , Allentown, Pennsylvania

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