Telephone Operator, Part Time, 3rd shift, 24 hrs/wk, St. Luke's Center
Company: St. Luke's University Health Network
Location: Allentown
Posted on: May 24, 2023
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Job Description:
St. Luke's is proud of the skills, experience and compassion of
its employees. The employees of St. Luke's are our most valuable
asset! Individually and together, our employees are dedicated to
satisfying the mission of our organization which is an unwavering
commitment to excellence as we care for the sick and injured;
educate physicians, nurses and other health care providers; and
improve access to care in the communities we serve, regardless of a
patient's ability to pay for health care.The Operator will provide
indirect patient care in a fast-paced Telephone Call Center.
Obtains and verifies demographics from callers when applicable.
Performs clerical duties and has the ability to multitask in a high
call volume atmosphere. Meets the communication needs of the
patient/family, and the medical staff. Responsible for call
monitoring, transferring and paging hospital staff, forwarding
telephone calls in a fast, efficient and courteous manner and
provide general physician paging services as required. Handles
emergency code operations for hospital sites, monitors emergency
alarms and processes. Communicates all necessary changes,
enhancements and procedures to all necessary department teams.
Participates in performance improvement activities as well as
Network wide initiatives.
JOB DUTIES AND RESPONSIBILITIES:
Please complete your application using your full legal name
and--current home address. --Be sure to--include--employment
history for--the past seven (7) years, including your present
employer.-- Additionally, you are--encouraged to upload a current
resume, including all work history, education, and/or
certifications and--licenses, if applicable. --It is highly
recommended that you create a profile at the conclusion of
submitting your first application. --Thank you for your interest in
St. Luke's!!
Keywords: St. Luke's University Health Network, Allentown , Telephone Operator, Part Time, 3rd shift, 24 hrs/wk, St. Luke's Center, Human Resources , Allentown, Pennsylvania
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