Shipping/Receiving Associate
Company: Americold
Location: Fogelsville
Posted on: January 21, 2023
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Job Description:
Overview
Americold provides temperature-controlled warehousing and
transportation to food producers, restaurants, schools and retail
outlets such as grocery stores. We're proud to provide an essential
link in the food industry supply chain and to help put food on
tables around the world.
Based in Atlanta, Georgia, Americold owns and operates
temperature-controlled warehouses around the world. We have over
16,000 associates and offer a wide variety of career opportunities
- from warehouse forklift operators and supervisors to accounting,
administration, business development, customer support,
engineering, transportation, and technology solutions
positions.
Responsibilities
Primary Responsibility: Under general supervision, the Shipping and
Receiving Associate will keep records on incoming and outgoing
shipments by providing information, direction, and scheduling
regarding product acceptance, delivery, and storage. Essential
Functions: • Work with others to representatives to rectify
problems, such as damages, shortages, and nonconformance to
specifications. • Contact carrier representative to make
arrangements and to issue instructions for shipping and delivery of
materials. • Determine shipping method for materials, using
knowledge of shipping procedures, routes, and rates. • Resolve
issues related to overages, shortages and damages. • Examine
contents and compare with records, such as manifests, invoices, or
orders, to verify accuracy of incoming or outgoing shipment. •
Prepare documents, such as work orders, bills of lading, and
shipping orders to route materials. • Record shipment data, such as
weight, charges, space availability, and damages and discrepancies,
for reporting, accounting, and recordkeeping purposes. • Contact
customer to resolve discrepancies. • Maintain correspondence with
customers, including receipts, invoices (if required), and tallies.
• Document all correspondence. • Provide assistance in answering
the telephone, resolving distribution center problems, and
providing backup to the warehouse. • In conjunction with
distribution, schedule deliveries. • Follow attendance policy, show
up for work on time and ready to work assigned shift. • Other
duties as requested.
Qualifications
Qualifications & Experience: • High school diploma or general
education degree (GED) preferred, or at least one year related work
experience.Knowledge, Skills and Abilities: • Ability to work in
fast-paced, deadline-oriented environment. • Ability to add,
subtract, multiply and divide whole numbers, fractions, and
decimals. • Good customer service skills • Ability to communicate
effectively with variety of individuals • Ability to pay close
attention to detail. • Must be able to relate to other people
beyond giving and receiving instructions: they must get along with
co-workers without exhibiting behavioral extremes; perform work
activities requiring reasoning, negotiating, instructing,
persuading, or speaking with others; and respond appropriately to
criticism from a supervisor. • Tools and Technology: Experience
with Warehouse Management Systems, Microsoft Office Suite,
Calculators, Desktop computers and PhotocopiersPhysical
Requirements: • Requires the ability to sit for long periods of
time, with frequent interruptions • Requires several hours per day
of sitting, getting up and down from chairs, and reaching, or
bending • Requires manual dexterity with normal hand and finger
movements for typical office work • Talking, hearing, and seeing
are important elements of completing assigned tasks • May require
travel by automobile and airplane up for business • May require a
visit facility operations in temperatures at or below freezing •
May carry loads related to travel and occasionally lifts, carries,
positions, or moves objects weighing up to 20 pounds • Requires the
use of various electronic tools • Requires the ability to relate to
others beyond giving and receiving instructions: must partner with
colleagues without exhibiting behavioral extremes • Requires the
performance of work activities including reasoning, negotiating,
instructing, persuading, or speaking with others; and respond
appropriately to constructive feedback from executive
managementAmericold is an Equal Opportunity/Affirmative Action
Employer.EOE/AA M/F/D/V DFW.
Keywords: Americold, Allentown , Shipping/Receiving Associate, Hospitality & Tourism , Fogelsville, Pennsylvania
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