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Entertainment Area Supervisor

Company: Cedar Fair Entertainment Company
Location: Allentown
Posted on: April 8, 2021

Job Description:

Overview Working with us is an opportunity that can pay off for years to come - with skills, knowledge, experiences and friends that can last a lifetime! A Seasonal job with us can lead to a successful future. That's because you will: * Develop resume-building skills to help achieve your career goals* Work in a welcoming and diverse environment* Gain knowledge through training programs and work experience Responsible for the daily operation of multiple sections within the Entertainment Department, including Live Shows, Character Department, Festivals, Parades and/or Office Operations. Responsibilities include opening/closing locations; hiring/supervising/training associates, team leads and supervisors; creating schedules; providing guest service; etc. Qualifications We're looking for: * A genuine interest in making people feel welcome using your smile and positive nature* Keen to be a part of something you believe in, providing fun while having fun at work* Openness to learn, grow and develop skills* Commitment to your team by being on time and working scheduled shifts* Desire to be outdoors for extended periods in all weather conditions Minimum Qualifications: * Must obtain an Entertainment Work Permit and Regular Work permit if under 18 years of age.* Ability to work nights, weekends and holiday periods to meet business needs. * Ability to pass a mandatory (or random) drug test, per Company policy, unless prohibited by state or provincial law. * Ability to pass a background check, if 18 years of age or older, which may include, but is not limited to, credit, criminal, DMV, previous employment, education and personal references, per Company policy, unless prohibited by federal, state, or provincial law. * Must have ability to teach and lead performers and associates with varying levels of expertise. Must lead associates to achieve department/division goals.* Must have prior supervisory experience in a theme park or entertainment venue. Ready to start your future now? Apply Today! Responsibilities You'll Make a Difference: * Interact with our guests and make their day amazing through meaningful connections* Share your passion for creating a warm and welcoming environment with your team* Deliver fast and accurate service* Contribute to our exceptional track record for safety Minimum Duties and Responsibilities: * Supervises associates including training, scheduling, evaluating, disciplining, and other supervisor functions.* Ensures departmental goals and objectives are communicated to and implemented by personnel under his/her/their supervision.* Works with all sections within the Entertainment Department to ensure superior show product.* Ensures all show elements are safe, properly operating, and clean.* Communicates effectively both orally and in writing to management, associates and guests.* Resolve Guest and Associate concerns* Coordinates and carries out logistics of Special Events, as assigned.* Ensures the accuracy of associate time in the Workforce Time and Attendance System.* Work closely with others in the department to maintain proper staffing levels.* Recruits, interviews, and hires associates for the department.* Maintains associate schedules.* Follows and enforces all park and department policies and procedures.* Accurately completes necessary paperwork (i.e. show reports, attendance records, time off requests, schedules, etc.).* Adheres to budgetary guidelines and ensures adequate supplies to complete job tasks.* Procures supplies following established departmental accounting procedures.* Promotes teamwork and a positive atmosphere throughout the Entertainment Department.* Maneuverability and mobility to work within park.* Uses critical thinking and practices situational judgment.* Maintains files, records and reports.* Provides guest service according to Cedar Fair standards when serving the guest or working with subordinates, including initiating guest interactions, answering questions and giving directions.* Maintains cleanliness and safety in assigned work area and performs all duties in compliance with Cedar Fair Safety guidelines and requirements and reports all unsafe or unusual conditions to supervision.* Meets scheduling availability requirements, including nights, weekends, and holiday periods to meet business needs.* Meets Cedar Fair's attendance requirements as outlined in Cedar Fair's attendance policies.* Adheres to Cedar Fair's Rules of Conduct including specific costuming and grooming standards as outlined in Employee Guidelines and other park/division specific policies and procedures.* Other duties may be assigned.

Keywords: Cedar Fair Entertainment Company, Allentown , Entertainment Area Supervisor, Hospitality & Tourism , Allentown, Pennsylvania

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