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Customer Service Assistant (full-time)

Company: Compass Group USA Inc
Location: Allentown
Posted on: September 15, 2020

Job Description:

Posted Date: Jul 29, 2020TEXT TO APPLY: You can now complete your entire job application for this job via SMS text messaging!Simply text JOB to 75000 & search for the requisition ID number 412795.Click here to learn more.* We have an opening for a full-time CUSTOMER SERVICE ASSISTANT position.* Location: Lehigh Valley Health Network. 1200 S. Cedar Crest Blvd, Allentown, PA 18103. Note: online applications accepted only.* Schedule: F/T; Monday through Friday. 8:00 am - 5:00 pm.* Requirement: Prior experience with clerical support; customer service; data entry; Microsoft office.Why It Is Safe For You to Work in Healthcare... We know that many of you who are new to working in a healthcare setting might be a little unsure about your safety. Yet, serving where the viruses and potential contagions are known and are being controlled is among the safest places to work!For anyone who becomes a member of one of our teams, we make sure you are safe and well managed. We also have a lot of resources available for you. We believe that knowledge is power, and that with this knowledge in your back pocket, you will feel much better about serving in healthcare during this crisis.WE MAKE IT EASY! You can now prerecord video introductions. Be more than just words on a resume and get in front of the hiring manager faster. Click here to get a sneak peek preview.If you have a positive attitude and a love for learning, you may be interested in joining our team.Morrison Healthcare is a leading national food and nutrition services company exclusively dedicated to serving more than 600 hospitals and healthcare systems. Morrison's hospital kitchens, restaurants and caf--s feature socially responsible practices and exceptional guest experiences. The company's Mindful Choices wellness and sustainability platform includes the latest in healthful eating and an understanding of behavioral change in food consumption. The Atlanta-based company was named one of Modern Healthcare magazine's "Top 100 Best Places to Work in Healthcare in 2013" and one of Training Magazine's top 125 for 2014.Full time associates at Morrison Healthcare are offered many fantastic benefits such as:* Medical* Dental* Vision* Flexible Spending Accounts (FSAs)* Commuter Benefits* Wellness Program* Employee Assistance Program* Life Insurance for Associates and Eligible Dependents* Short Term Disability (STD) and Long Term Disability (LTD)* Accidental Death & Dismemberment (AD&D) Insurance* Discount Marketplace* And other voluntary benefitsJob SummarySummary: Serves as a customer service representative in a call center and provides work order management support for staff/customers.Essential Duties and Responsibilities:* Answers the telephone, responds to customer emails and provides general assistance to customers.* Reviews and promotes service requests submitted by customers.* Provides clerical support; maintains files and records.* Prepares routine correspondence, forms and other documents.* Collects, verifies, retrieves and enters data.* Operates standard office equipment.* Completes project assignments.* Assists in the preparation and proofing of materials for reports and other publications.* Interacts effectively with staff, students and faculty while conducting daily workplace duties.* Communicates with customers to complete work in a cost-effective, efficient and safe manner.* Maintains a clean and safe work environment.* Performs other duties as assigned.About Compass Group: Achieving leadership in the foodservice industryCompass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. *Los Angeles applicants: Compass Group will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring (Ban the Box ordinance).Req ID: 412795Hourly

Keywords: Compass Group USA Inc, Allentown , Customer Service Assistant (full-time), Hospitality & Tourism , Allentown, Pennsylvania

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