Medical Assistant - Northern Valley Primary Care
Company: St. Luke's University Health Network
Location: Northampton
Posted on: May 23, 2023
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Job Description:
St. Luke's is proud of the skills, experience and compassion of
its employees. The employees of St. Luke's are our most valuable
asset! Individually and together, our employees are dedicated to
satisfying the mission of our organization which is an unwavering
commitment to excellence as we care for the sick and injured;
educate physicians, nurses and other health care providers; and
improve access to care in the communities we serve, regardless of a
patient's ability to pay for health care.The Medical Assistant's
primary responsibility is to assist in the delivery of health care
management for the practice. This will include actively
participating and supporting primary clinical teams. The Medical
Assistant behaves in a professional manner, and consistently
demonstrates and promotes the values of the organization. The
Medical Assistant will work with and receive supervision from the
Practice Administrator, physicians, nurse practitioners and
physician assistants.ESSENTIAL FUNCTIONS:Actively participates in
maintaining and/or improving quality improvement initiatives,
including but not limited to the Physician Billing computer system
and patient satisfaction survey.
Maintains high level of competence on Physician Billing computer
system.
Utilize computer system to schedule appointments and track
referrals.
Opens and closes office as required.
Assists in capturing patient demographic information.
Takes active role in facilitation of team approach to functions
within the department:
Confers with the physician, NP or PA regarding any incomplete
patient tests/consults or other incomplete orders to the patient
visit.
Prepares patients for the examination and treatment by escorting
them from the reception area to the exam room prior to the provider
entering the exam room.
Maintains supplies:
Maintains confidentiality of all materials handled within the
Network/ Entity as well as the proper release of information.
Complies with Network and departmental policies regarding issues of
employee, patient and environmental safety and follows appropriate
reporting requirements.--
Demonstrates/models the Network's Service Excellence Standards of
Performance in interactions with all customers (internal and
external).----
Demonstrates Performance Improvement in the following areas as
appropriate: Clinical Care/Outcomes, Customer/Service Improvement,
Operational System/Process, and Safety.
Demonstrates financial responsibility and accountability through
the effective and efficient use of resources in daily procedures,
processes and practices.
Complies with Network and departmental policies regarding
attendance and dress code.--
Demonstrates competency in the assessment, range of treatment,
knowledge of growth and development and communication appropriate
to the age of the patient treated.
OTHER FUNCTIONS:Assists "front staff" as needed.
Attends educational training and inservices, maintains professional
affiliations, and participates in other professional development
activities as required.
Other related duties as assigned.--
PHYSICIAL AND SENSORY REQUIREMENTS:Requires sitting, standing and
walking for extended periods of time (up to 8 hours at time).--
Requires continual use of fingers for patient care, writing and
computer entry.-- Routinely uses upper extremities; occasional
requirement to lift up to 25 pounds.-- Occasionally push cart with
supplies up to 30 pounds.-- Occasionally push wheelchair with
patient weighing up to 325 pounds.-- Regularly requires ability to
stoop, bend and reach above shoulder level.-- Requires ability to
hear normal conversation and good general, near and peripheral
vision.--
POTENTIAL ON-THE-JOB RISKS:Employees who work in patient care areas
where they may have potential exposure to patients with suspected
or proven tuberculosis (TB) must have the ability to wear a
particulate respirator and be fit-tested in compliance with the
current recommendations from the CDC (enforced by OSHA) or must
provide physician documentation as to the inability to wear a
particulate respirator.
SPECIFIC PROTECTIVE EQUIPMENT AVAILABLE:Gloves, masks, gowns and
safety needles
MOST COMPLEX DUTY:Assisting with procedures, handling changing
responsibilities and priorities between back and front office.
SUPERVISION (RECEIVED BY AND/OR GIVEN TO):Receives direct
supervision from the Office Manager with additional supervision
from the office physicians.
COMMUNICATIONS:Interfaces with employers, patients, visitors, and
members of the health care team.-- Excellent verbal and written
skills are required
ADDITIONAL REQUIREMENTS:
EDUCATION:Graduate of accredited Medical Assistant program or two
years similar experience.--
TRAINING AND EXPERIENCE:Two years office experience in a similar
setting preferred.-- ------BLS/CPR: Current or within 60 days of
hire; through the American Red Cross or American Heart
Association
WORK SCHEDULE:---- Generally days, evenings, and weekends as
assigned.--
Please complete your application using your full legal name
and--current home address. --Be sure to--include--employment
history for--the past seven (7) years, including your present
employer.-- Additionally, you are--encouraged to upload a current
resume, including all work history, education, and/or
certifications and--licenses, if applicable. --It is highly
recommended that you create a profile at the conclusion of
submitting your first application. --Thank you for your interest in
St. Luke's!!
Keywords: St. Luke's University Health Network, Allentown , Medical Assistant - Northern Valley Primary Care, Healthcare , Northampton, Pennsylvania
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