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Urgent Care Practice Administrator (West/Whitehall/Quakertown/Upper Perk

Company: St. Luke's University Health Network
Location: Macungie
Posted on: May 15, 2022

Job Description:

St. Luke's is proud of the skills, experience and compassion of its employees. The employees of St. Luke's are our most valuable asset! Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care.The Practice Administrator directs and organizes the operations of the Trauma and Surgical Critical Care practices as assigned. Provides management support and direction for medical office and staff. This includes functional responsibility for the day-to-day operation of all components of the department and integration into the hospital's network, personnel, planning, budgeting and marketing.

  • Oversees daily operations of the Trauma, Surgical Critical Care and Acute Care Surgical & Outpatient practices.
  • Provides support for the Medical Staff and office staff.
  • Supervises maintenance/inventory of office supplies, equipment and furnishings.
  • Demonstrates financial responsibility/accountability through the efficient use of resources in daily procedures, processes and practices.
  • Competently perform general managerial duties.
  • Oversees and coordinates patient, physician, and staff scheduling.
  • Performs annual performance review of assigned staff.
  • Maintains departmental records for administrative and regulatory purposes.
  • Manage practice to achieve high patient satisfaction.
  • Functions as a professional role model and resource person providing guidance to practice staff.
  • Manages and maintains revenue, operating/capital budget for the practice.
  • Manages daily operations within budget parameters.
  • Develops monthly reports to track and monitor key performance factors, growth of practice and efficiencies of processes.
  • Sets policies and procedures for the department, and ensures that the office operates in accordance with them.
  • Conduct customer service activities and handling of complaints (patients, families, staff and/or physicians).
    Sitting for up to six hours per day, for two hours at a time. Standing for up to four hour per day. Walking for up to three hours per day, ten minutes at a time. Continually uses fingers and hands to manipulate objects. Occasionally lift, carry or push objects up to 75 pounds. Occasionally uses upper extremities to lift up to twenty pounds; sometimes heavier. Very often stoops, bends and reaches above shoulder level. Hearing as it relates to normal conversation. Seeing as it relates to general vision, near vision, peripheral vision, and visual monotony.
    Bachelor's Degree Required. Masters Degree preferred.
    A minimum of 5 years' experience in a physician practice, healthcare and/or related business management position required. Prior supervisory and/or leadership experience (preferably in health care or hospital setting) required. Knowledge of medical terminology preferred.

    Please complete your application using your full legal name and -current home address. -Be sure to -include -employment history for -the past seven (7) years, including your present employer. - Additionally, you are -encouraged to upload a current resume, including all work history, education, and/or certifications and -licenses, if applicable. -It is highly recommended that you create a profile at the conclusion of submitting your first application. -Thank you for your interest in St. Luke's!!

Keywords: St. Luke's University Health Network, Allentown , Urgent Care Practice Administrator (West/Whitehall/Quakertown/Upper Perk, Healthcare , Macungie, Pennsylvania

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