Certified/Registered Medical Assistant
Company: St. Luke's University Health Network
Posted on: November 22, 2021
St. Luke's is proud of the skills, experience and compassion of
its employees. The employees of St. Luke's are our most valuable
asset! Individually and together, our employees are dedicated to
satisfying the mission of our organization which is an unwavering
commitment to excellence as we care for the sick and injured;
educate physicians, nurses and other health care providers; and
improve access to care in the communities we serve, regardless of a
patient's ability to pay for health care.
The Certified/Registered Medical Assistant's (C/RMA) primary
responsibility is to assist in the delivery of health care
management for the practice. This will include actively
participating and supporting primary clinical teams. The C/RMA is a
professional member of the interdisciplinary team and consistently
demonstrates and promotes the values of the organization. The C/RMA
will work with and receive supervision from the practice manager,
physicians, nurse practitioners and physician assistants. JOB
DUTIES AND RESPONSIBILITIES:
Actively participates in maintaining and/or improving quality
Effectively manages the scheduling of appointments and tracking of
Opens and closes office as required.
Assists in capturing patient demographic information.
Actively participates in department activities to include: attends
departmental meetings, actively participates as a team member in
resolution of problems as they are identified and analyzes current
procedures, bringing suggestions for improvement to the attention
of team members and supervisors for consideration.
Conducts pre-visit planning by reviewing and updating the patient's
medical record prior to the appointment with recent test results
and correspondence and determines needed services by conferring
with physician, nurse practitioner or physician assistant.
Completes pre-charting of all value based pieces up to 5 days prior
to patient's appointment. Send messages to the Care Team, when
Responsible for prepping patients for their examination and
escorting them into the exam room. Preparation includes: height,
weight and vital signs; update medication list; update allergies in
record; update personal, family and social history; inquire about
smoking status; obtains the reason for the visit
Provides other patient care services as needed/directed: keeps exam
rooms clean; maintaining clinical supplies in exam rooms; cleans
and autoclaves contaminated instruments; gives injections or
immunizations; within State approved scope of practice; phlebotomy;
pulmonary functions/nebulizer; EKG, OB/GYN exams assist as
Responsible to dispose Bio-Hazardous waste and regular waste per
Maintains vaccine temp logs, inventory and ordering of medical
supplies (i.e.: vaccines, medications), disposing of expired sample
medication and stocking rooms to set par levels.
As appropriate assists with scheduling outpatient testing,
pre-certifying patients for procedures and referral processing,
responds to patient communications within practice guidelines,
refill medications per practice protocol and provides patients with
information relating to their visit (info packets, vaccine advisory
Communicates and coordinates with providers or Care Coordinators
regarding hospital discharge, ED visits, consulting physicians,
community resources, disease management, patient self-management,
patient and/or family education on chronic conditions,
individualized patient care plan and follow-up contact with patient
as indicated to ensure compliance with recommendations,
medications, labs or other testing as well as specialist
Reviews in-basket clinical pool messages and complete necessary
information in order to clear the message.
Maintains referral work queue and update notes in order to
communicate with other departments.
Maintains confidentiality of all materials handled within the
Network/ Entity as well as the proper release of information.
PHYSICAL AND SENSORY REQUIREMENTS:
Requires sitting, standing and walking for extended periods of time
(up to 8 hours at time). - Requires continual use of fingers for
patient care, writing and computer entry. - Routinely uses upper
extremities; occasional requirement to lift up to 25 pounds. -
Occasionally push cart with supplies up to 30 pounds. -
Occasionally push wheelchair with patient weighing up to 325
pounds. - Regularly requires ability to stoop, bend and reach above
shoulder level. - Requires ability to hear normal conversation and
good general, near and peripheral vision.
Current certification as a Medical Assistant from an accepted
accredited organization is required.
TRAINING AND EXPERIENCE:
Two years of experience in similar healthcare setting is preferred.
Customer service experience is strongly preferred. BLS/CPR: Current
or within 60 days of hire; through the American Red Cross or
American Heart Association.
Where applicable, a 30/60/90 day on-boarding checklist will be
completed during the on-boarding process for new or transferred
employees to confirm mastery of skills relevant to the service
line. This on-boarding checklist will be acknowledged by practice
leadership or a provider when appropriate; records will be retained
at the practice location.
Please complete your application using your full legal name and
-current home address. -Be sure to -include -employment history for
-the past seven (7) years, including your present employer. -
Additionally, you are -encouraged to upload a current resume,
including all work history, education, and/or certifications and
-licenses, if applicable. -It is highly recommended that you create
a profile at the conclusion of submitting your first application.
-Thank you for your interest in St. Luke's!!
St. Luke's University Health Network is an Equal Opportunity
Keywords: St. Luke's University Health Network, Allentown , Certified/Registered Medical Assistant, Healthcare , Fogelsville, Pennsylvania
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