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Field Manager

Company: AAA East Central
Location: Allentown
Posted on: June 15, 2019

Job Description:

Field Operations Manager Allentown/Eastern PA Area The primary responsibility of the Field Operations Manager is to oversee the assigned AAA East Central Emergency Road Service Contract Facilities in the Allentown/Eastern PA area and to maintain prompt, efficient and courteous service to AAA members on a 24-hour/365-day basis. Salary range $47,400 to $53.000. Responsibilities: - Implements all Club and national strategies relating to operations and training to assigned East Central contractor network. - Responsible for ERS facility visitations to review new programs/procedures, provide training, discuss any sub-standard performance and/or to enhance contractor relations. - Provides timely and accurate follow-up member ERS complaint/damage reports. THE BENEFITS PACKAGE -- Comprehensive health care - medical, dental and vision. -- Life Insurance -- Retirement savings - 401(k) with a generous match. -- Paid time off -- Free AAA Plus Membership. send resumes to QualificationsQualifications: - Bachelor's degree in business (preferred) or 3-5 years related experience with strong mechanical aptitude. - Demonstrated knowledge of road service and tow truck operations preferred. - Proven ability to manage, coordinate and influence others. - Ability to work independently, prioritize and successfully complete multiple projects. - Ability to communicate effectively, both verbally and in writing, with members, contract stations and ASD staff. - PC literacy including experience with word processing and spreadsheet software. - Basic understanding of database programs and software preferred. - Must possess and maintain valid State vehicle drivers' license. - Satisfactory Criminal Search, Drug Screening and BMV Record required. Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value. AAA is an Equal Opportunity Employer

Keywords: AAA East Central, Allentown , Field Manager, Executive , Allentown, Pennsylvania

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