EPC Digital Operations Manager
Company: Air Products
Location: Allentown
Posted on: January 26, 2023
|
|
Job Description:
Job Description and QualificationsAir Products and Chemicals,
Inc., a Fortune 500 manufacturer of industrial gases, has an
immediate opening for an EPC Digital Operations Manager. This
position can be located at our global HQ in Allentown,
Pennsylvania, at our Houston, Texas office, or US remote.As part of
Digital Enterprise Systems, we deliver the applications and system
integrations required to enable Air Products' end to end business
processes globally. The Engineering Applications team is
responsible for applications specifically supporting our EPC
business processes. The group partners closely with the Global
Engineering, Manufacturing, Technology, and Equipment (GEMTE)
organization to manage the associated portfolio and drive end to
end EPC process enablement and optimization.The EPC Digital
Operations Manager will be responsible for two critical functions:
1) Own and drive operational processes that will improve
engineering portfolio's efficiency. 2) Provide leadership and
direction to the team to drive the realization of EPC systems
capability roadmaps.Principal AccountabilitiesDrive operational
process discipline consistently across all applications. Processes
include, but are not limited to, incident management, change
management, release management, testing, etc.Supervise and manage a
team of 5 direct reports of senior technical associates and
solution analysts, as well as functional supports.Partner with EPC
Application leads and their 50+ team members to achieve EPC
portfolio's goals and objectives.Develop an Operation Change
Management framework (OCM) that will be utilized across the
engineering applications portfolio. Establish an OCM strategy that
is consistent to all applications and projects.Monitor, develop,
and improve common processes across all applications and projects.
Define, oversee, and streamline the release management process
within the portfolio.Implement and own the testing strategy,
provide standards, and best practices (functional, integration,
performance).Analyze skills/learning needs and develop training
approaches and curricula to help our workforce adopt new
technologies and ways of working.Own the drive of operating process
improvement and drive change plans with alignment with application
leads.Implement, monitor, and report standards around scope
management, Service Level Agreements (SLAs), operational
performances. Operate within acceptable performance measures.Define
and maintain standard compliance to mitigate risk. Maintain and
develop standard Disaster Recovery (DR) processes.Proactively use
continual service improvement approach to identify opportunities
for improvement and define reporting tools to measure the impact of
improvement efforts. Create a culture of continual improvement by
leveraging lesson learnt and consequent improvement actions.What
you will do:Work with EPC Global Functional Owners, Product Lines,
Process Technology, and Operations to identify desired system
optimizations in alignment with cross-functional work process
requirements.Provide leadership and direction to EPC solution
analysts, functional owners, and solution architects to develop,
maintain, and drive the realization of EPC systems capability
roadmaps.Work with EPC application leaders, Business Relationship
Directors, and technology subject matter experts to define scope,
create estimates, develop budgets, and produce documentation needed
for project approvals.Provide direction to project teams on the
definition of required solutions; from option generation through
solution selection to meet stated business requirements.Maintain
technology and process experience related to changing technologies
supporting the engineering industry. Keep aware of trends, best
practices, and state-of-the-art information management amongst
others in the process industries.Define, support, and enforce
architectures, standards, and work practices that enable automated
and integrated EPC value streams.Ensure EPC digital capabilities
are delivered in accordance with solution definitions so that
required outcomes and value are achieved.Define and report on
measures that quantify the value delivered because of
optimized/automated capabilities.Critical CompetenciesKnowledge of
key EPC systems sourcing (Technology, Hexagon, Document Management
System, Subcontract Management, Construction Management, and
Commissioning).Knowledge of the information flow between EPC
business processes and systems.Thorough understanding of data
management, integrity, digitization, and dependencies.Ability to
thoroughly understand complex operating process issues and
influence decision making at all levels of the organization without
formal reporting structure authority.Expertise in system design,
development, implementation, and user support principles.In depth
knowledge of software development lifecycle management and
tools.Strong organization and planning skills.Strong influencing,
communication (written and verbal) and facilitative skills,
including across cultures and geographies.Ability to bring teams
together to achieve targets and goals.Thrive in a fast-paced
environment.Strong analytical, leadership, and facilitation
skills.Experienced in functional-matrix organization.Ability to
plan and develop automation resources.Preferred
QualificationsBachelor's Degree or higher in Engineering and/or
Digital TechnologyMin. 10 years relevant professional
experienceBroad knowledge of IT system development, IT
infrastructure and business processesSystems' level thinking - see
big picture and interconnectsFamiliarity with the agile
methodologies and software development lifecycle (SDLC)Able to
influence others without direct authoritySuperb communication,
leadership and teamwork skills are required, including the ability
to work independentlyAt Air Products, we work in an environment
where diversity is essential, inclusion is our culture, and each
person knows they belong and matter. To learn more, visit About Air
Products.We offer a comprehensive benefits package including paid
holidays and vacation, affordable medical, dental, life insurance
and retirement plans. You will be eligible for benefits and also be
100% vested in your retirement benefits on your first day of
employment.We are an Equal Opportunity Employer (U.S.). You will
receive consideration for employment without regard to race, color,
religion, national origin, age, citizenship, gender, marital
status, pregnancy, sexual orientation, gender identity and
expression, disability, or veteran status.Req No.41760BREmployment
StatusFull TimeOrganizationCorporateBusiness Sector /
DivisionDigital TechnologyRegionNorth AmericaCountryUnited
States
Keywords: Air Products, Allentown , EPC Digital Operations Manager, Executive , Allentown, Pennsylvania
Click
here to apply!
|