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Patient Care Manager

Company: St. Lukes University Health Network
Location: Allentown
Posted on: December 4, 2019

Job Description:

St. Luke's is proud of the skills, experience and compassion of its employees. The employees of St. Luke's are our most valuable asset! Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care.The Patient Care Manager is responsible for the quality, safety and efficiency of patient care providers in the assigned department(s). This includes functional responsibility for the day-to-day operation of all components of the department(s) and integration into the hospitals network, personnel, and planning, budgeting, marketing, clinical review and committee structure. Assumes leadership role planning for the department(s) including but not limited to personnel, performance improvement, patient safety, regulatory compliance, programs/services, and physical plant issues. JOB DUTIES AND RESPONSIBILITIES: - Assumes 24-hour responsibility/accountability for planning, organizing, and supervising care necessary to assure patient safety and meet the needs of patients served by assigned department(s). - Performs direct administrative functions for assigned department(s). - Develops, implements and evaluates short and long range of performance improvement and operational goals and objectives for the department(s). - Implements policies, procedures, rules, regulations, and recommended practices and ensures that clinical practice standards are met. - Analyzes and responds accordingly to unit specific performance, outcome, and financial data. - Develops capital and operational budgets in collaboration with Finance, hospital and Service line leadership. - Selects, motivates and retains staff; initiates formal recognition plan. - Develops, evaluates and adjusts current and future staffing based upon patient care needs and initiates adjustment as needed; manages costs within budget. - Maintains departmental records for administrative and regulatory purposes. - Facilitates unit based councils and participates in network councils. - Enhances job knowledge by remaining current in trends in the health care industry and specialty areas. - Works closely with appropriate medical staff leadership and members in the development and attainment of departmental goals. - Serves as resource to staff. - Leads projects involving performance improvement activities. - Promotes an environment that fosters inquiry, creative thought, nursing education programs and development and application of evidence-based practice initiatives. - Reviews performance of staff, assures staff competency and initiates remedial actions, when appropriate. - Assists in the development and maintenance of staff competencies. - Organizes monthly committee/staff meetings as appropriate. PHYSICAL AND SENSORY REQUIREMENTS: Sit up to 2 hours per day; 1 hour at a time. Stand for up to 10 hours time; 3 hours at a time. Walk 6 hours per day; 10 minutes at a time. Consistently lift and carry objects up to 10 lbs. Frequently push objects up to 10 lbs. Occasionally lift and carry objects up to 50 lbs. Frequently stoop and bend. Occasionally squat. Frequently reach above shoulder level objects. object through touch. Frequently finger and handle objects. Occasionally firmly grasp, twist and turn and turns objects with hands and fingers. Must be able to hear as it relates to normal conversation. Must be able to see as it relates to general, near, far, color, and visual monotony. EDUCATION: Graduate of a professional nursing program. Registered Nurse with current license to practice in the state of Pennsylvania or seeking licensure through endorsement. Bachelor of Nursing preferred, enrollment in Bachelor of Nursing Program required upon hire or at time of promotion. Masters degree in Nursing to be attained within 5 years (progression toward goal will be evaluated annually.) TRAINING AND EXPERIENCE: Minimum of three (3) years clinical experience with demonstrated leadership abilities required. Sound clinical knowledge in area to be managed. Strong interpersonal skills. Demonstrates ability in Human Resources and Financial Resource Management. Current BLS certification. Basic computer skills. Please complete your application using your full legal name and current home address. Be sure to include employment history for the past seven (7) years, including your present employer. Additionally, you are encouraged to upload a current resume, including all work history, education, and/or certifications and licenses, if applicable. It is highly recommended that you create a profile at the conclusion of submitting your first application. Thank you for your interest in St. Luke's!! St. Luke's University Health Network is an Equal Opportunity Employer.

Keywords: St. Lukes University Health Network, Allentown , Patient Care Manager, Executive , Allentown, Pennsylvania

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