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Plasma Etch Equipment Product Engineer

Company: NAURA Akrion Inc
Location: Allentown
Posted on: May 15, 2022

Job Description:

Job Description Play a key role in the growth of NAURA Akrion---s market share for plasma etch equipment in North America & EMEA by providing comprehensive product technical support for our relevant product portfolio. Duties include specification/quotation/contract review, contract review, technical sales support, & project management. Ensures that customers--- needs are met by applying the best process/equipment solution to their unique challenges/needs and supporting installation, field service & spare parts teams. Monitors competitive situation and recommends continuous improvements and/or new product offerings to the product portfolio. Essential Duties and Responsibilities -- Supports the regional sales team in driving product expansion of assigned tools at targeted customers. -- Technical product presentations at customer sites. -- New projects download to engineering and manufacturing teams and project tracking. -- Coordination/facilitation of customer demonstrations and applications testing. -- Customer specification review and compliance document generation. -- Technical support of product marketing and sales literature creation. -- Customer order project management. Coordinates between end customer & the factory. -- Equipment installation, process startup & first line technical support. -- Trains NAURA Akrion field service engineers as necessary. -- Works with NAURA Akrion Spare Parts team to ensure timely customer support. -- Collects and analyzes voice of the customer input to improve the product portfolio through new product development. -- Monitor---s competitor activity in target market segments. -- Supports webinars, conferences and/or tradeshows. -- Travel up to 33% of time. Requirements: -- Bachelors--- degree in engineering with over 3 years of experience in semiconductor plasma etch equipment. -- Ability to comprehend mechanical, chemical, electrical and software engineering theory. -- Self-motivation and the ability to work with both internal and external customers is necessary. -- Good written and verbal communication skills are required. -- Strong project management skills and the ability to collaborate with product business units and customer service teams. -- The ability to work effectively and efficiently in a dead-line driven schedule. -- Must be able to work in a cleanroom environment occasionally. -- Must have a valid passport and be able to travel in North America, Europe, and Asia. -- Must be fully-vaccinated for COVID-19 with either the Pfizer, Moderna or J&J vaccines. -- Mandarin Chinese language (written & verbal) skills will be a plus Company Description NAURA Akrion is a leading supplier of advanced wafer surface preparation solutions used in the fabrication of microelectronic devices. The customized equipment, software & process solutions we develop enable our customers to achieve their unique R&D/production targets on 150/200/300mm substrates, whether bare or patterned, for the precise removal of microcontaminants or bulk films.

Keywords: NAURA Akrion Inc, Allentown , Plasma Etch Equipment Product Engineer, Engineering , Allentown, Pennsylvania

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