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Unified Communications Engineer

Company: Computer Aid, Inc.
Location: Allentown
Posted on: February 14, 2020

Job Description:

Job Profile Summary 12+ month contract CAI is looking for someone to fill a new Unified Communications project. This person will be working with Engineering group to understand design and provide Operational feedback. They will be providing support during both the project rollout as well as ongoing support. While working with the Engineering group they will be making sure what is being designed is in line with Operations expectations and is supportable. Duties & Responsibilities Develop an operational support model Manage project tasks during project rollout Manage time to ensure deadlines are met Manage and work trouble incidents Develop processes and procedures for future rollouts outside the scope of the project Qualifications Unified Communications Manager 10.5+ Communications Manager Express Unity Unity Express Unity Connection Cisco Emergency Responder Cisco Voice Gateways Unified Presence Server and Communicator. Oracle and/or Cisco CUBE session border controllers Experience with enterprise telephony design, deployment, and operations Experience with Video Conferencing equipment (SaaS and On-Premise) Experience with telephony protocols (SIP, H323, MGCP, SCCP, RTP) Experience with multiple disparate telephony services (analog PSTN, PRI's, SIP trunking) Experience with web conferencing (audio and video) - design and operational support Skills Preferred Contact/Call Center experience is a plus Utilities Knowledge Physical Demands Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state and local standards Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc. Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard and monitor If you are interested in this position, please apply using the "Apply " option. If you have questions, or would like to speak with a Recruiter directly, send an email to the contact person below and note the job identification number in the subject line. Kassandra Mantz Technical Recruiter610.530.5153kassandra.mantz@cai.io EEO Statement: It is the policy of Computer Aid, Inc.(CAI) not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because he or she is a protected veteran. It is also the policy of CAI to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment. Employees and applicants of CAI will not be subject to harassment on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because he or she is a protected veteran. Additionally, retaliation, including intimidation, threats, or coercion, because an employee or applicant has objected to discrimination, engaged or may engage in filing a complaint, assisted in a review, investigation, or hearing or have otherwise sought to obtain their legal rights under any Federal, State, or local EEO law is prohibited. - provided by Dice

Keywords: Computer Aid, Inc., Allentown , Unified Communications Engineer, Engineering , Allentown, Pennsylvania

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