Customer Service Representative
Company: East Coast Warehouse & Distribution Corp
Location: Elizabeth
Posted on: April 1, 2026
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Job Description:
This position is responsible for servicing customers via phone
and emails to provide most current information and problem solving.
Respond to customers inquiries via phone and email. Track and trace
freight at different customers and locations. Invoicing. Resolve
customer issues by clarifying the customer's complaint; determining
the cause of the problem; selecting and explaining the best
solution to solve the problem; expediting correction or adjustment;
following up to ensure resolution. Work with various steamship
lines and/or freight customers release dates. Navigate through
systems for problem solving. Salary: $21- $25 an hour
Keywords: East Coast Warehouse & Distribution Corp, Allentown , Customer Service Representative, Customer Service & Call Center , Elizabeth, Pennsylvania
